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MessageStats 7.8.1 - Report Pack for Exchange ActiveSync User Guide

Rights and Permissions

This section lists the rights and permissions required to install the report pack, gather appropriate information, and compile reports.

Installation Rights

The following rights are required to install the report pack:

•
Local Administrator rights
Operational Rights

The following rights are required to configure the report pack:

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MessageStats Admin rights on the server that houses the MessageStats database
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Local Administrator rights on the task execution server
•
Local Administrators rights on all ActiveSync servers
•
Be a member of View-Only Organization Management and Public Folder Management groups

Configuring IIS Logging on the Exchange ActiveSync Server

Before you can use the report pack, you must configure IIS logging on the Exchange server that has the ActiveSync role installed.

The report pack supports one IIS log per site and requires the following log file format:

•
W3C Extended Log File Format

You must configure the extended properties. The default configuration of IIS logging for the W3C Extended Log File Format is insufficient for the report pack to gather the information required for reports.

Since the report pack collects data from both the front-end web site (Default Web Site) and the back-end web site (Exchange BackEnd), you must set the logging configuration for the entire server. Use IIS Manager to configure the W3C Extended Log File Format on the Exchange ActiveSync server from which you want to gather data.

To configure IIS logging on Exchange server
1
Click Start and select Administrative Tools | Internet Information Services (IIS) Manager.
- OR -
In the Server Manager, select the Web Server (IIS) and open the Internet Information Services (IIS) Manager.
2
On the left, open the dropdown menu under the Start Page option.
3
In the tree view, select the Exchange web server from which you are collecting data.
4
Double-click Logging.
5
Under the One log file per: heading, ensure that Site is selected.
6
Set the Format to W3C and click Select Fields.
7
In the W3C Logging Fields dialog box, select the following options:
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Date (date)
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Time (time)
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URI Stem (cs-uri-stem)
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URI Query (cs-uri-query)
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Protocol Status (sc-status)
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Bytes Sent (sc-bytes)
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Bytes Received (cs-bytes)
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Time Taken (time-taken)
8
Click OK.

For IIS 7, the report pack supports all the IIS log schedule options with the exception of the “Unlimited file size” option.

Installing the Report Pack for Exchange ActiveSync

Once the prerequisites are met, and you have configured the Exchange ActiveSync server for IIS logging, you can install the MessageStats Report Pack for Exchange ActiveSync

To install the report pack
1
Log on to your system using MessageStats service account.
2
Double-click the autorun.exe file and select the Install tab.
3
Select the Exchange ActiveSync link.
4
Read the license agreement and select the I accept the terms in the license agreement check box and click Next.
5
Select the features that you want to install and click Next.
6
Verify the folder in which the report pack is to be installed and click Next.
7
Verify the SQL instance (MessageStats database) on which you are installing the report pack database components and click Next.
8
Click Next to begin the installation.
9
When the installation is complete, click Finish.

Configuring the Report Pack

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Assigning the ActiveSync Server Role
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Configuring Exchange ActiveSync Privacy Settings
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Specifying an Alternate Location for IIS Log Files
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