SharePlex 11.4 - Installation and Setup guide

Solve Installation Problems for PostgreSQL

Contents

Overview

This chapter reviews some common problems that you could experience when installing or running SharePlex for the first time after installation.

Sometimes there are special installation instructions that supersede or supplement certain instructions in this manual. In addition, there can be known issues for this version that you should be aware of during or after installation. Please read the Release Notes for the version of SharePlex that you are installing before you begin the installation process.

Solve database setup problems for PostgreSQL

This section helps you diagnose problems that are associated with the SharePlex database account and connection information that was created with the Database Setup utility when SharePlex was installed on the system.

Note: For more information about Database Setup, see Database Setup Utilities in the SharePlex Reference Guide.

If the issue you are experiencing is not listed in this documentation, search the SharePlex Knowledge Base at:

https://support.quest.com.

The Knowledge Base provides filtering options and links to other resources that can help you use and troubleshoot SharePlex.

PostgreSQL setup issues

Solve database connection problems for PostgreSQL

Did you verify the credentials?

If SharePlex cannot connect to a source or target database, you can view the login credentials that are being used for that database by using the connection command with the show option. For example:

sp_ctrl> connection r.mydb show

You can also view connection settings in the connections.yaml file, which is stored in the data sub-directory of the SharePlex variable-data directory. If there are no settings in this file, it means that the SharePlex database setup procedure was not performed on this database.

To view the correct database setup procedure for the database, see SharePlex Reference GuideSharePlex Utilities

You can use the connection command to update connection properties. For more information, see the SharePlex Reference Guide.

Did you assign a DBA role to the SharePlex PostgreSQL user?

The SharePlex PostgreSQL user requires a DBA role with unlimited privileges. The SharePlex user is created with the default PostgreSQL profile under the assumption that the profile has the unlimited resource privileges assigned by PostgreSQL as the default. If SharePlex is unable to interact with PostgreSQL, check to see if the default was changed. If so, assign SharePlex a DBA role with unlimited privileges for all definitions.

Installing SharePlex on a Docker container

You can install SharePlex on a Docker container manually or through a Dockerfile.

To install SharePlex on a Docker container through a Dockerfile, follow these steps:

1. Create a docker build file in the following format (This is a sample Docker file format created for the Linux platform):

2. Create a SharePlex install script file similar to the below sample file: (This is a sample SharePlex install script file format created for the Linux platform)

   #!/bin/bashset -e

   echo 'export SP_HOME=/u01/splex

   export SP_SYS_HOST_NAME=$(hostname)

   export SP_SYS_PRODDIR=${SP_HOME}/prod

   export SP_SYS_VARDIR=${SP_HOME}/var

   export SP_SYS_BINDIR=${SP_SYS_PRODDIR}/bin

   export SP_COP_TPORT=4545

   export SP_COP_UPORT=4545

   export PATH=${SP_SYS_BINDIR}:${PATH}

   alias spbin="cd ${SP_SYS_BINDIR}/"

   alias spvar="cd ${SP_SYS_VARDIR}/"

   alias splog="cd ${SP_SYS_VARDIR}/log"

   alias spc="${SP_SYS_BINDIR}/sp_ctrl"

   alias gocop="${SP_SYS_BINDIR}/sp_cop -u${SP_COP_TPORT} &"

   export ODBCINI=${SP_SYS_VARDIR}/odbc/odbc.ini

   export ODBCSYSINI=${SP_SYS_VARDIR}/odbc

   ' >> /home/splex/.bashrc

   /u01/splex/SharePlex.tpm -r /u01/splex/product.rsp

3. Create SharePlex silent install file (Examples: product.rsp) used for silent ora_setup. Not applicable for PostgreSQL. For additional information, see Run database setup for Oracle in silent mode section.

4. Install Docker (Example: Docker desktop).

5. Choose a base image (Example: CentOS).

6. Install necessary packages (Example: PostgreSQL ODBC driver / Oracle Instant Client).

7. Add custom files to the project directory (SharePlex files).

8. Specify the user that will run your container (Example: splex:spadmin).

9. Specify the exposed ports (Example: 2100).

10. Define the entry point (Example: bash).

11. Define a configuration method (Example: environment variables / scripts).

12. Externalize your data (define an external volume for persistent data).

Build and run SharePlex container

1. Create the following files and and copy them to the project directory (Example: splex_to_container) :

   • dockerfile (Docker build file)

   • installsplex.sh (SharePlex install script)

   • product.rsp (SharePlex silent install file)

   • SharePlex.tpm (SharePlex TPM installer)

2. From within this directory, run the following commands:

   1. docker build -t shareplex:11

      This command will build the SharePlex image with the name "shareplex" and tag "11".

   2. docker run -itd --privileged -d --memory-reservation=100m --expose 22 --ulimit nofile=2000:2000 -p 4545:4545 -p 80:22 --name shareplex -it shareplex:11.4

      This command will start the container from the image "shareplex:11" named "shareplex."

   3. docker exec -it shareplex bash

      This command will start an interactive terminal session into the running SharePlex container. You can now run a database setup utility.