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Archive Manager 5.9.6 - Installation and Configuration Guide for Exchange

Deployment considerations for Exchange System requirements Hardware recommendations Pre-installation preparations Installing and configuring Archive Manager Upgrading/Uninstalling Archive Manager Post-installation tasks Appendix A: Attachment store types

Prerequisites for servers running the Active Directory Connector Service

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Microsoft Graph Powershell (for working with Office 365 only): Please install it with the Administrator Account, or Archive Manager Application Pool's identity. For more information about the accounts, see Archive Manager rights and permissions.
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ExchangeOnlineManagement (for working with Office 365 only): Please install it with the Administrator Account, or ADC Service Account. For more information about the accounts, see Archive Manager rights and permissions.
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PowerShell 3.0 or later versions

Prerequisites for servers running Archive Manager websites

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Microsoft Internet Information Services (IIS) version 10, 8.5, 8.0, 7.5 or 7.0.
Certain role services are required to be manually selected and installed on the web server in order for the Archive Manager Website to run correctly. These roles include: Common HTTP Features; Static Content ; ASP.net; ASP; Basic Authentication; Windows Authentication; IIS Management Tools and Scripts; and IIS Management Console.
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Microsoft ASP.NET (component of Windows, any supported Windows version).
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Microsoft Graph Powershell (for working with Office 365 only): Please install it with the Administrator Account, or Archive Manager Application Pool's identity. For more information about the accounts, see Archive Manager rights and permissions.
•
ExchangeOnlineManagement (for working with Office 365 only): Please install it with the Administrator Account, or Archive Manager Application Pool's identity. For more information about the accounts, see Archive Manager rights and permissions.
•
PowerShell 3.0 or later versions.

The API web service endpoint can be configured to use Windows Authentication or Anonymous Authentication. When using Anonymous Authentication, the web service application performs security checks and authenticates the client using Basic Authentication (plain text user password authentication). When using Windows Authentication, IIS handles the authentication and provides the web service application with a confirmation of the authentication attempt.

When Archive Manager works in a pure Office 365 environment,

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Please do not change the authentication mode to Windows Authentication because no on-premises Windows logins will be archived by Archive Manager in this scenario.
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Users who have MFA (Multi-Factor Authentication) enabled in Office 365 cannot log in to the Archive Manager website, unless you have added the Archive Manager servers to Trusted IPs.

Prerequisites for Office 365 on-premise journaling

Archive Manager can archive emails for Office 365 through Journaling. This is set up in the following two steps:

1
Setup on-premise journaling for Office 365 users with a local Exchange email address.
2
Setup Archive Manager MAPI Data Loader for journal email address.
To setup on-premise journaling for Office 365:
1
Prepare a local Exchange email address as the journal email address.
2
Go to https://login.microsoftonline.com.
3
Login with your administrative account.
4
On the top left corner, click View all my apps to launch the view.
5
Select Admin to open the Admin center (preview) page. (Or under the text Collaborate with Office Online, select Admin).
6
Click the Admin centers menu in the left menu list to view all the apps.
7
Select Exchange to open the Exchange admin center page.
8
Click the compliance management menu in the left menu list to open the compliance management page.
9
Select the journal rules tab to open the journal rules view.
10
Delete any existing rule.
11
Click the + button to open the Journal Rule wizard.
12
In the Send journal reports to: textbox, enter the email address you prepared at the beginning of the procedure. Fill in other information as necessary and click Save to create the journal rule.

Once the journal rule is created, each message sent to/from users in the Office 365 tenant will have an envelope journal report sent to the email address you specified in the journal rule.

To setup Archive Manager MAPI Data Loader for journal email address, see Adding MAPI data loaders for Exchange Journal mailboxes .

After configuring the MAPI Data Loader, all messages in the journal email address will be exported by the MAPI Data Loader and loaded by the File System Data Loader to Archive Manager database.

Attachment store types

Some attachment store types are deprecated in Archive Manager for new installations. Existing customers on deprecated file storage types are fully supported till next release.

* 
TIP: A full or nearly full attachment store can dramatically slow loading of the Archive Manager website due to disk-read bottlenecks. A minimum buffer of 300 MB free space on all attachment store volumes is recommended to preempt such performance issues.
 
Table 1. External store types
External storage type
Support status

File System

Supported.

NetApp SnapLock 7.2.4

Supported.

EMC Centera 4.2.1, 4.2, 4.1, 4.0, 3.1.4, or EMC Atmos 2.0

Supported.

Caringo CAStor 6.5.4

Supported.

Hedvig Distributed Storage Platform Version 3.7.1

Supported.

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