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Foglight for Infrastructure 7.1.0 - Foglight for Web Monitor User and Reference Guide

Monitoring Web transactions Exploring your collection of monitored Web sites Investigating the performance of Web transactions and monitoring locations Exploring Web Monitor services Generating reports Configuring Web Monitor agent properties View reference
Web Monitor Performance Browser views Web Monitor Transaction Management views Web Monitor Service Operation Console and Foglight for APM Transactions views

Configuring credentials to access Web sites requiring user authentication

Web Monitor Agent instances that monitor Web sites requiring user authentication need to have credentials that supply this information. A valid credential needed to access a password-protected page requires all of the following information, all encapsulated in a single credential:

•
Web site address
•
User name
•
Password

To get started, create a new credential of the User Name and Password type containing a resource mapping with the Web Monitor Authentication usage. Next, provide the URL address that requires these credentials, and save changes to the credential.

To create a credential needed to access a password-protected Web site:

1
Log in to the Foglight browser interface.
2
On the navigation panel, under Dashboards, click Administration > Credentials.
3
On the Credentials page that appears in the display area, click Manage Credentials.
4
On the Manage Credentials dashboard that appears in the display area, click Add.
The Select the Type of Credential to Add list appears.
5
In the Select the Type of Credential to Add list, click the credential appropriate for your authentication type.
•
User Name and Password for Basic authentication.
•
Domain, User Name, and Password (Windows) for NTLM authentication.
The Add A New Credential wizard appears with the Credential Properties page open.
6
On the Credential Properties page, type the required properties, and click Next.
The Credential Name and Lockbox page appears.
7
On the Credential Name and Lockbox page, select the lockbox in which you want to store the Web Monitor credential, and optionally change the credential name.
 
* 
TIP: If you do not find a suitable lockbox in the list, click Add to create a new one.
Click Next.
The Resource Mapping page appears.
8
Provide the URL of the Web site that requires user authentication.
a
On the Resource Mapping page, click Add.
The New Resource Mapping Condition dialog box appears.
b
In the New Resource Mapping Condition dialog box, click Usage, and select Web Monitor Authentication from the popup that appears.
The popup closes and the Access Resources Using setting is automatically set to Web Monitoring URL, indicating that the credential is used when accessing the URL address you are about to specify.
c
Ensure that equals and Evaluate This Condition are selected.
d
Click Add a New String and type the URL into the highlighted cell appearing in the String column.
You can specify multiple URLs, if required. During the evaluation, they are combined into an expression using the logical OR operator.
e
Click Add.
f
The New Resource Mapping Condition dialog box closes and the Resource Mapping page refreshes, showing the newly specified resource mapping.
g
Optional—At this point you can refine your credential settings to specify, for example, the time during which the credential is valid, the number of failed attempts after which the credential is locked, the number of times the credential can be used, or the period of time during which the credential data is cached on the server. For complete information, see the Administration and Configuration Help.
h
Click Finish.
The Add A New “User Name and Password” Credential wizard closes and the Manage Credentials dashboard refreshes, showing the newly added Web Monitor credential in the list.

Configuring credentials for accessing Web sites through proxy servers

Web Monitor Agent instances that monitor Web sites through a proxy server need to have credentials supplying that information. A valid credential needed to access a URL page through a proxy server requires the host name or the IP address of the proxy server along with the port number it uses to listen for incoming requests.

To get started, create a new credential of the User Name and Password type containing a resource mapping with the Web Monitor Proxy Authentication usage. Next, specify the host name or IP address of the proxy server and the port number, and save your changes.

 
* 
NOTE: Only Foglight Administrators are granted privileges to view and manage credentials. To access the Manage Credentials dashboard, your user account must have the Administrator role. To obtain this role, contact your Foglight Administrator.

To create a credential for accessing a Web site through a proxy server:

1
Log in to the Foglight browser interface.
2
On the navigation panel, under Dashboards, click Administration > Credentials.
3
On the Credentials page that appears in the display area, click Manage Credentials.
4
On the Manage Credentials dashboard that appears in the display area, click Add.
The Select the Type of Credential to Add list appears.
5
In the Select the Type of Credential to Add list, click the credential appropriate for your authentication type.
•
User Name and Password for Basic authentication.
•
Domain, User Name, and Password (Windows) for NTLM authentication.
The Add A New Credential wizard appears with the Credential Properties page open.
6
On the Credential Properties page, type the required properties, and click Next.
The Credential Name and Lockbox page appears.
7
On the Credential Name and Lockbox page, select the lockbox in which you want to store the Web Monitor credential, and optionally change the credential name.
 
* 
TIP: If you do not find a suitable lockbox in the list, click Add to create a new one.
Click Next.
The Resource Mapping page appears.
8
Specify the name or IP address of the proxy server that you want to use.
a
On the Resource Mapping page, click Add.
The New Resource Mapping Condition dialog box appears.
b
In the New Resource Mapping Condition dialog box, click Usage, and select Web Monitor Proxy Authentication from the popup that appears.
c
Specify the host name or IP address of the proxy server. Click Access Resources Using, and in the popup that appears, select one of the following options, as required:
•
Target Host Name
•
Target Host Address
d
Ensure that equals and Evaluate This Condition are selected.
e
Indicate if you want to use a literal or regular expression to specify the host name or IP address. Using regular expressions in general gives you more flexibility in that you can specify multiple servers than using a single expression mapping.
Click Matching Type, and in the popup that appears, select one of the following options:
•
Domain Name: Select this option if you want to use a literal expression to specify the host name or IP address.
•
Regular Expression: Select this option if you want to use a regular expression to specify the host name or IP address.
f
Click and in the highlighted cell that appears, type the literal or regular expression (as selected in Step e) that resolves to the desired proxy server name or IP address (as selected in Step c).
You can specify multiple servers, if required. During the evaluation, they are combined into an expression using the logical OR operator.
g
Click Add.
h
The New Resource Mapping Condition dialog box closes and the Resource Mapping page refreshes, showing the newly specified proxy server.
9
Specify the port number of the proxy server that you want to use.
a
On the Resource Mapping page, in the row containing the newly specified proxy server, click in the Add ‘AND’ Condition column.
The New Resource Mapping Condition dialog box appears.
b
Specify the port number the proxy server uses to listen for incoming requests. Click Access Resources Using in the New Resource Mapping Condition dialog box, and in the popup that appears, select Target Port.
c
Ensure that equals and Evaluate This Condition are selected.
d
Indicate if you want to use a literal or regular expression to specify the port number. Using regular expressions in general gives you more flexibility in that you can specify multiple port numbers than using a single expression mapping.
Click Matching Type, and in the popup that appears, select one of the following options:
•
Exact Match (Case Sensitive): Select this option if you want to use a literal expression to specify the port number.
•
Regular Expression: Select this option if you want to use a regular expression to specify the port number.
e
Click and in the highlighted cell that appears, type the regular or literal expression (as selected in Step e) that resolves to the desired port number.
You can specify multiple servers, if required. During the evaluation, they are combined into an expression using the logical OR operator.
f
Click Add.
g
The New Resource Mapping Condition dialog box closes and the Resource Mapping page refreshes, showing the newly specified port number.
h
Optional—At this point you can refine your credential settings to specify, for example, the time during which the credential is valid, the number of failed attempts after which the credential is locked, the number of times the credential can be used, or the period of time during which the credential data is cached on the server. For complete information, see the Administration and Configuration Help.
i
Click Finish.
The Add A New “User Name and Password” Credential wizard closes and the Manage Credential dashboard refreshes, showing the newly added Web Monitor credential in the list.
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