The organization named Default is the only organization that is available when you first set up the appliance. New devices that are not assigned to an organization by a filter are assigned to the Default organization.
You can rename the Default organization and edit its settings as needed. See Add or edit organizations.
This information includes the date the change was made and the user who made the change, which can be useful during troubleshooting. See About history settings.
This section describes the default Organization and User Roles, and explains how to manage Organization Roles. For information about managing User Roles, see About user accounts and user authentication.
Default roles provide a variety of permission settings for organizations and users.
The following roles are available by default.
Organization Roles are supersets of permissions that are assigned to organizations, and they define the permissions that are available to organization users. For example, if an organization is assigned an Organization Role that has the Distribution tab hidden, users in that organization, including the Admin user, cannot access the Distribution tab. | |||
Roles assigned to users to control their access to the Administrator Console and User Console. If the Organization component is enabled on your appliance, the permissions available to these roles depends on the Organization Role assigned to the organization. | |||
The most powerful user role on the appliance. By default, users with the Administrator role have permission to see or change information and settings. This includes promoting or demoting other users by changing their roles. The Administrator role cannot be altered or deleted. Assign this role only to trusted administrators. Staff members assigned the Administrator role have permission to manage and modify Service Desk tickets from the Tickets tab in the Administrator Console, though they might not be able to own tickets themselves. Users with the Administrator role can also use the security, scripting, and distribution features to resolve Service Desk tickets, then document the issues in the Knowledge Base. The Administrator role primarily interacts with the appliance through the Administrator Console. | |||
Users with this role cannot log on to the Administrator Console or User Console. | |||
This role primarily interacts with the appliance through the Administrator Console. | |||
User Console Only |
This role interacts with the appliance exclusively through the User Console. |
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