Nova Current - User Guide

Persona menu

The Persona menu allows a user to see information about their Nova settings, their account, language and chosen color scheme. It also shows the current role and organization, and allows a user to switch to other roles and other organizations.
 
To access the Persona menu a user clicks on their name at the top right of the Nova user interface, and the menu will appear:

If a new role or organization is selected the user interface will switch, and jump to that chosen role and organization. For more on roles, click here.
 
Nova remembers which tenant and role a user was last using, so the next time that user logs into Nova it takes the user back to the same place. This happens across browsers, and across sessions.

Sometimes when you log in to Nova, you may not see quite what you expect. For example, you may see users listed on the Users page that you do not immediately recognize.

If this happens, you will want to check your Persona Menu. It could be that the last time you logged in, you switched your role, or switched your organization, or switched your role and organization. Nova remembers those changes between sessions.

Subscription overview

The subscriptions overview page allows you to get an overview of licenses which are consumed in an organization, and gives you the ability to configure price information so you can determine the cost of licensing to your organization. This includes licenses which are assigned, unassigned and are idle.

For more clarification on what total, assigned and unassigned units are:

·Total: Currently enabled licenses + suspended licenses

·Assigned licenses: Licenses consumed by users

·Unassigned licenses:  Total number of licenses - assigned licenses

The dashboard provides an overview of licenses that are being used in the tenant. This includes a total cost of all licenses being used, including total costs of unused and idle licenses. You can download this chart in a .csv format, or filter the chart by organization and/or organization group.

The table provides information on each license, including the percentage of licenses used, how many licenses there are and how many have been assigned, unassigned or are remaining idle.

The price associated with each license can be changed by clicking on it and entering the number.

User detail

Finding statistics on workload usage in easy to analyze graphs and charts is simple with Nova. In one screen, you can find data relating to a user's:

·Email usage

·Teams usage

·OneDrive for Business usage

·SharePoint usage

·Exchange Online usage

·Audit activity

·Mobile Device usage

and more.

To find this, search for the user in Nova's search bar, and click on the user you want to see statistics of.

User overview

The user overview section gives you general information on that user, including:

·Name

·Job Title

·Department

·Manager

·Office

·Location

The screen also contains information on licenses that have been assigned to that user, including if that license has been successfully applied to that user or if it is pending.

Mail

The mail tab gives you detail on the user's email activity over the past 3 months. This includes:

·Messages received

·Messages sent

·Messages sent internally

·Messages sent externally

Teams

The Teams tab gives you detail on the user's Teams activity over the past month. This includes:

·Teams Calls

·Daily Teams Meetings

·Private Chat

·Team Chat

OneDrive

The OneDrive tab gives you comprehensive information on a user's OneDrive usage. See statistics within  7, 30 or 90 day parameters. Select 30 days, then show average to get a daily average total on activities such as:

·Files viewed or edited

·Files shared internally

·Files shared externally

·Files synced

Use the table to get exact data straight away, including average statistics on activity per day.

SharePoint

The SharePoint tab gives you comprehensive information on a user's SharePoint usage. See statistics within  7, 30, 90 or 180 day parameters. Select 30 days, then show average to get a daily average total on activities such as:

·Files visited

·Files viewed or edited

·Files shared internally

·Files shared externally

·Files synced

Use the table to get exact data straight away, including average statistics on activity per day.

Exchange Online

The Exchange Online tab gives you information on details such as:

·access to specific mailboxes

·last Exchange activity

·when the mailbox was created

·Exchange item count

·enablement of services such as

·OWA (Outlook Web Access)

·Active Sync

·POP (Post Office Protocol)

·IMAP

·MAPI (Messaging Application Programme Interface)

·EWS (Exchange Web Services)

Mobile Devices

The Mobile Device tab gives you information on mobile devices affiliated with a user. Overview details include:

·Device OS

·Device Type

·User Agent

·Device Model

·Last date/sync time

Clicking More Info gives you much more information about a device, including:

·Device ID

·Device Manufacturer

·Device OS Version

·First date/time sync

and more.

Audit Activity

The Audit Activity Tab gives you a detailed look at your users activity across all workloads, including:

·Operation

·Creation Time

·Record Type

·Target Object

·If the action was successful

Using the audit log

You will find an audit log under the Manage Administration service that shows who performed what actions against which object. Here is how it looks:

Actions you can complete on the Audit Log are:

·Refresh: Update the audit log to receive the most recent data.

·Hide/Show system events: this hides/shows system data, and will show/hide only data relating to Submitter IPs.

·Export: this exports data into a .csv file. Here, you can:

oExport all: this exports all data collected.

oExport page: this exports data in the page you are currently viewing. You can adjust the amount of rows in the table, then click Export page to export those amount of rows.

·Columns: You can add and remove columns from the table.

Filtering and sorting the audit log

Apply filters to the log using fields in the top row.

You can also sort the data by clicking on a column name. If the audit log is currently being sorted by a certain column, a line displays above the column name (shown below). Click the column name again to reverse the filter.

A Hide/Show System Events button displays above the audit log. Click this button to filter for only user-generated events.

Audit log contents

Here is a description of the contents of each column:

Click here to watch a video on the audit log.