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NetVault 13.0.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Configuring email server settings for notifications

To send notifications by email, you must configure the Outgoing Email Server (SMTP) settings. You can configure the SMTP settings from the Change Settings page.

To configure email server settings for notifications:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Notification. In the Notification dialog box, under Mail Server, configure the following options.
 
Table 139. Mail server settings for notifications
Setting
Description

Outgoing E-mail Server (SMTP)

Type the machine name or IP Address of the Mail Server.

Port number

The default SMTP listener port is port number 25. If the Mail Server is configured to listen on a different port, specify the port number.

NetVault’s E-mail Address

Type the sender’s email address for notifications.

NetVault’s Real Name

Type the sender’s name for email notifications.

Perform Authentication

To perform authentication, select this check box. You can use this setting only if your Mail Server supports LOGIN or PLAIN protocols.

Authentication Account

Specify a user account that can be used for SMTP authentication. This option is only required if the Perform Authentication check box is selected.

If no user account is specified, the user name from NetVault’s E‑mail Address is used for authentication. For example, if you specify “User-A@mycompany.com” in the NetVault’s E‑mail Address box, NetVault uses “User-A” to perform SMTP authentication.

Authentication Password

Type the password for the SMTP authentication account.

Confirmation Authentication Password

Re-type the password for confirmation.

Use hostname instead of nvsendmail

Select this check box to use the Fully Qualified Domain Name (FQDN) instead of nvsendmail with the EHLO and HELO commands. NetVault uses the host name in mail server messages, so the system must be set up with an FQDN to display the host name in FQDN format.

3
Click Apply to apply the new settings and close the dialog box.

Configuring SysOp email ID for notifications

To use the Sysop Email notification method, you must configure the SysOp email address. You can configure the email address from the Change Settings page.

To configure the SysOp email ID for notifications:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Notification. In the Notification dialog box, under Global Notification, configure the following settings.
 
Table 140. SysOp mail ID for notifications
Setting
Description

Email Address of System Administrator

Type the email address of the Sysop (Administrator). Use a comma (,) to separate multiple email addresses.

Real Name of System Administrator

Type the real name of the Sysop or Administrator.

3
Click Apply to apply the new settings and close the dialog box.

Configuring a default printer for notifications

To use the Print Report method on Windows, you can either configure a default printer or set the variable NVPRINTER while setting up a notification method. You can configure the default printer from the Change Settings page.

To configure a default printer for notifications:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Notification. In the Notification dialog box, under Default Printer, configure the following setting:
•
Default Printer Name: To configure a default printer for the Print Report notification method, type the printer name. Specify the exact string that is used to identify the printer in the Windows OS.
This setting is only required on Windows-based NetVault Servers.
3
Click Apply to apply the new settings and close the dialog box.

Configuring network manager host settings for notifications

Before you can use SNMP Trap method, you must configure the network manager host settings. You can configure these settings from the Change Settings page.

To configure Network Manager host settings for notifications:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Notification. In the Notification dialog box, under SNMP Traps, configure the following settings.
 
Table 141. Default settings for SNMP Trap notifications
Setting
Description

Trap Target Host

Type the network name or FQDN (Fully Qualified Domain Name) of the Network Manager host to which the SNMP traps are to be sent.

Port Number

The default listener port for SNMP traps is port number 162. If the host is configured to listen on a different port, specify the port number.

Community String

An SNMP community string is a password that is used to authenticate messages that are sent between the Network Manager Host and the agent. The community string is included in every packet that is transmitted between the SNMP manager and the SNMP agent.

This Community String is set to “public,” which is the default read-only community string for most network devices. We recommend that you modify this default string and set a new password for SNMP traps.

3
Click Apply to apply the new settings and close the dialog box.
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