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NetVault 13.0.3 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Editing job definitions

You can change one or more components (sets) for an existing job definition. When saving the changes, you can choose to overwrite the job or save the changes to a new job.

To edit job definitions:
1
In the Navigation pane, click Manage Job Definitions.
2
In the list of available job definitions, select the job, and click Manage Job.
3
Depending on the type of job, the backup or restore job wizard is started.
•
For a policy job, Customize Policy Job dialog box displayed.
•
To edit a policy job without changing its job type, click No. Edit Policy Job wizard is started.
•
To edit a policy job by changing its job type (for example, changing it to a normal backup or restore job), click Yes. Backup or restore job wizard is started.
4
Select an existing set or configure a new set for the component that you want to change. For more information, see Creating backup jobs, Creating restore jobs, or Creating a policy.
5
To rename the job or to save the changes to a new job, type a name in the Job Name box.
6
Save or schedule the job, as required:
•
Schedule the job: To submit the job for scheduling, click Save & Submit.
•
Save the definition without scheduling the job: To save the job definition without scheduling it, click Save.
7
If a new name was provided in Step 5, the Save Job dialog box is displayed. Select the applicable option in this dialog box:
•
Save changes creating a new job using the supplied name: Select this option to save the changes to a new job.
•
Save changes renaming this job to the supplied name: Select this option to rename the existing job.
8
Click OK.

Deleting job definitions

If a job definition is no longer required, you can remove it from the NetVault Database. If a job is active, you cannot delete its definition until you cancel the job. Similarly, if a job is schedule to run later, you cannot delete its definition until you cancel the job schedule.

To delete job definitions:
1
In the Navigation pane, click Manage Job Definitions.
2
In the list of available job definitions, select the jobs that you want to delete.
To select consecutive items, hold down the Shift key while clicking with the mouse button; to select non‑consecutive items, hold down the Ctrl key while clicking with the mouse button. However, you can remove a job definition associated with a policy only from Manage Policies page.
3
Click Remove, and in the confirmation dialog box, click OK.

Adding a non-policy job to a policy

You can add a non-policy job to an existing policy.

To add a non-policy job to an existing policy:
1
In the Navigation pane, click Manage Job Definitions.
2
In the list of available job definitions, select the non-policy job, and click Add to Policy.
3
Select a policy on the Select Policies dialog box. Click OK.
 
* 
NOTE: Adding a non- policy job configured on a client which is associated to a selected policy adds the same job ID in the policy. However, adding a non-policy job configured on a client which is not associated to a selected policy adds a new job with same job name, job definition, and different job ID in the policy.
The following example describes adding a non-policy job (BackupJob) with Job ID (69) configured on a client (Client-D) which is not associated to a selected policy (Policy1) and includes two backup jobs on three clients (Client-A, Client-B, and Client-C):
a
In the list of available job definitions, select the non-policy job ‘BackupJob’ and click Add to Policy.
b
In the Select Policies dialog box, select the policy name ‘Policy1’.
c
Click OK.
d
New backup jobs with the name ‘BackupJob’ and Job ID as 70, 71, and 72 for each client in the selected policy ‘Policy1’ will be added as shown below:
 
Job Name
Job ID
Client Name
Policy Name

BackupJob

69

Client-D

 

BackupJob

70

Client-A

Policy1

BackupJob

71

Client-B

Policy1

BackupJob

72

Client-C

Policy1

Viewing job history

You can view the completed jobs from the Job History page. The page shows all the instances that have run for the jobs. When viewing job history, you can use one or more filters to display jobs that match the specified criteria.

To view job history:
1
In the Navigation pane, click Job History.
2
On the Job History page, you can view the job history records that are available in the NetVault Database.
 
* 
NOTE: You can also access this page from the Job Status page. You can select a job on the Job Status page, and click View history to view all past instances for that job.
The table displays the following default information:
•
Job Title: Name or title of the job.
•
End Time: Job completion time.
•
Job ID: Job ID number (also shows the instance ID number and phase ID number).
•
Job Type: Backup or restore.
•
Plugin: Name of the plug-in used to perform the job.
•
Selection Set: Backup or Restore Selection Set.
•
Client: Name of the NetVault Client for which the job was performed.
•
Status: Status (Succeeded, Failed, Aborted, and others).
You can add or remove the following columns in the list using the column menu:
•
Duration: Displays the time (hours: minutes: seconds) to complete the operation (back up, restore, and reporting)
•
Policy Name: Displays the name of the backup policy.
The row background color in the table is displayed for a job based on run status. For more information, see Job activity table.
3
By default, the table is sorted by End Time (descending order).
You can sort the table by one or more columns, as required. For more information, see Sorting records in NetVault WebUI.
To set the filter options (For more information on table filter options for Job History page, see Table 12), view the page size setting, column sort order, applied filters in the table, export the records, or edit table settings, click the icons at the lower- right corner of the table.
For more information, see Customizing tables in NetVault WebUI.
4
You can use the Search option to filter the table data and quickly find entries that contain the specified string in any column values. You can also include wildcards (“?” or “*”) in the search filter string.
5
The Job History page loads a maximum of 10,000 records initially. The total number of records fetched is displayed at the lower-right corner of the table.
You can click Load more to load the next set of records, if available. Each load action fetches a maximum of 10,000 records. This button is disabled if there are no more records to load.
6
To perform a job-related task, click the corresponding button in the Operations pane. Alternatively, click a link in the Navigation pane to open a different page. If the job is associated with a policy, clickManage Job to open the Manage Jobs page and make changes to the policy.
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