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MessageStats 7.8 - Report Pack for Archive Manager User Guide

Executive Level Reporting

At the root level of the reporting treeview, executive level reports provide a high-level overview of your Archive Manager installation. An executive level report helps you evaluate how each of your Archive Manager servers is being used, and identify areas that may need load balancing.

Executive level reports include the following:

Archive Manager at a Glance

This report provides summary information about the storage use of your Archive Manager servers.

It allows you to compare the amount of physical storage used by each Archive Manager server. The report provides the following aggregated data:

This data is provided for each Archive Manager server. The report does not consolidate the information across multiple servers. You can use the Archive Manager Physical Storage graph to see storage growth on the servers over time.

Configuration Reporting

Several reports provide information about your existing Archive Manager configuration, including information about data loaders and message policy settings.

Exchange and Lync Servers Being Archived

This report identifies the Exchange servers containing mailboxes and the Lync/Skype for Business containing users that are being archived and have store-management enabled.

If an Exchange server appears on the report, it does not mean all mailboxes on the server are being archived. Store management can be set on a mailbox-by-mailbox basis. However, for Lync/Skype for Business, archival status is set at the server level, so if the server is set for archival, all users on the server are being archived.

The report does not include non-Exchange servers such as Novell Groupwise servers.

Exchange Mailboxes Being Archived

This report provides a list of Exchange mailboxes that are currently being archived. The report identifies the Exchange mailbox name, mailbox type, and the associated Exchange server.

This list is current as of the last successful Archive Manager gathering task.

Archive Manager provides two main types of mailboxes:

User—A standard mailbox which corresponds to an individual user email address. User mailboxes are created by the Archive Manager Directory Connector.

Virtual—A more flexible mailbox created to provide access using more specific criteria, including external email addresses. The email addresses that comprise a virtual mailbox can be either a combination of specific individual email addresses or a wildcard email address.

Exchange Mailboxes Not Being Archived

This report identifies the Exchange mailboxes that are not being archived and that do not have store management enabled. This list is current as of the last successful Archive Manager gathering task.

Since Archive Manager collects from the mailboxes within a specific context, the Archive Manager SQL database does not contain the built-in mailboxes for an organization. The report identifies the Archive Manager instances for each Exchange mailbox to determine which mailboxes are not set for archival.

Data Loader Configuration

The report identifies the Archive Manager data loaders that are configured. Archive Manager provides several types of data loader services. The data loader configuration controls where the data loading service looks for email messages and when it runs.

Possible data loader services are:

SQL Server Configuration

This report provides information about the SQL database server that is used for an Archive Manager server. The report shows the Archive Manager server, the associated database, and the connection string to the Archive Manager SQL server database.

Message Retention Policies

This report provides information about the retention policies that are defined for each Archive Manager instance. Retention rules, or policies, determine how long email messages remain in the archive.

This report lists the Archive Manager retention policies and provides details about the retention periods and the message criteria set for each policy.

Message Archiving Policies

Message archiving policies are used to manage the mail server store and determine how long messages remain on the mail server. In Archive Manager, these policies can be set across the organization or on a user-by-user basis.

The report provides the policy details such as the age and size of the message to which the policy is applied, whether unread messages or flagged messages are included in the policy, and what action to take once a message reaches the policy limit.

In Archive Manager, a Policy Action can be set to export, delete, stub, or stub attachments.

Archive Mailbox Security Roles

Security roles group together a set of permissions that define typical user rights (security actions) for Archive Manager. For example, you might have Administrator, Manager, and User security roles. Security roles can be assigned to users in Archive Manager.

This report lists the user mailbox display name, the user login name, Archive Manager mailbox type (user or virtual), the associated security role, and the organizational unit.

Archive Server Reporting

The Archive Server reports show the storage usage for Archive Manager servers and also show the calculated storage savings for attachments. The reports provide an overview of Archive Manager activities such as the top searches, and help to identify functional issues through the top unsynchronized mailboxes.

The reports in the Archive Servers folder include the following reports:

Storage Usage by Archive Server

This report allows you to see the physical amount of space that is used by Archived Manager over time, grouped by Archive Manager database instance. You can see both the database physical volume and the physical volume of the attachments store.

This report provides trend information for report periods greater than a single day. The report allows you to view the growth of the archive including the database and attachment stores so that you can project your storage needs. Dates are shown in the local time of the Archive Manager server.

Exchange and Lync Servers

In an environment with many servers and multiple Archive Manager instances, it can be difficult to determine which Exchange or Lync/Skype for Business server is processed by which Archive Manager instance.

This report identifies the Exchange servers containing mailboxes and the Lync/Skype for Business containing users that are being archived by specific Archive Manager instances.

Single Instance Storage Savings

This report shows the disk space on an Exchange mail server that is calculated to be saved by using Archive Manager. The calculated savings are based on the number of duplicate attachments that are stored as a single instance in the Archive Manager database.

This report shows the storage savings that the Archive Manager has achieved by eliminating duplicate attachments and archiving a single instance of each. Dates are shown in the local time of the Archive Manager server.

The total storage savings is calculated as (Attachment File Size * (Number of duplicates - 1)).

Top Searches

This report indicates the top searches that are occurring in the Archive Manager database instance. The report shows the text or keywords that were entered when the email search was performed and the number of results from the search.

The report only shows the results from simple text-based searches. It does not include searches that were based on date range, originators or receivers, mailboxes, tags, attachments, or message types.

Last Mailbox Processed

This is a real-time report.

This report provides information that shows the mailboxes that were most recently processed by the selected Archive Manager server. The date and time that displays for each processed message is the local time of the Archive Manager server that archived the message. This report helps you determine whether Archive Manager is processing data. If the ESM process ceases to function, this report indicates the mailbox that was last processed.

In Archive Manager, the Exchange Store Manager (ESM) runs and exports email from the current Exchange store into Archive Manager. This report collects the last 1000 messages that were processed and displays the messages grouped by user mailbox. It shows the size of the message, and the date and time at which it was processed.

Message Processing Rate

This is a real-time report.

This report provides real-time* performance data about the rate at which Archive Manager is processing messages from Exchange or Lync/Skype for Business servers. It shows the number of messages processed hourly by the Exchange Store Manager (ESM) and the Lync Store Manager in about the past two days, depending on the time zone of the Archive Manager server.

The report can be used to determine the peak periods of time during the day when the Archive Manager processing is most active. The report shows the records for the last two days (48 records). If there is no archiving activity within the last 48 hours, this report does not contain any records.

Top Unsynchronized Mailboxes

This is a real-time report.

This report provides a list of user mailboxes, sorted by the oldest date when the last folder was processed. You can use this report to locate mailboxes that have not recently been synchronized with the Archive Manager database. The report is limited to 5000 records.

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