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MessageStats 7.8 - Report Pack for Archive Manager User Guide

Preparing for Installation

When you install the MessageStats, the core MessageStats database is extended to include information that is gathered from Archive Manager. The database is populated with this information when you create and run an Archive Manager gathering task.

The installer also installs the report pack task processor and the new Archive Manager reports, and adds the Archive Manager node to the MessageStats MMC client.

Before you install the report pack, verify that you meet the minimum requirements. You must also have the MessageStats core product installed before you can install the report pack.

Database Collocation Not Recommended

Quest Software does not support the installation of the MessageStats database on the same SQL Server Instance as the Archive Manager database.

Also, Quest does not recommend that you install MessageStats database on the same SQL server as the Archive Manager database. This scenario can result in a performance impact in your Archive Manager SQL environment.

System Requirements

The following tables list the general MessageStats Archive Manager Report Pack system requirements, as well as the specific additional system requirements for each component.

Hardware Requirements
 
Table 1. The following table contains the hardware requirements for the report pack:
type
minimum

Processor

Pentium 4, running at a minimum speed of 2.4 GHz

RAM

2 GB

Disk

30 MB of free disk space

Other

A monitor capable of supporting a resolution of 1024x768 pixels

Software Requirements

You install the report pack components on servers on which the core MessageStats components are already installed. You must meet the software requirements for MessageStats. See the MessageStats Release Notes for the software requirements for the different MessageStats components.

The following table contains any additional requirements for the report pack:

 
Table 2. Minimum software requirements.
Type
Minimum requirement

IIS

IIS 7.0 or later

Certain IIS roles services must be enabled. See the MessageStats Quick Start Guide for more information.

Other

Quest MessageStats 7.7

At least one server running Quest Archive Manager 5.5 or later.

 
NOTE:  

If you are gathering from Japanese or Korean Exchange sources which will write Japanese or Korean characters into the MessageStats database, you must install the East Asian language pack on the computer that hosts the database.

The following table lists the additional software requirements for the MessageStats Archive Manager Report Pack components. If you intend to install two components on one server, that server must meet the requirements for both components.

 
Table 3. Distributed component requirements.
Component
Minimum requirement

Report pack database schema

MessageStats database 7.7

Report pack reports

MessageStats reports 7.7

Report pack task processor

MessageStats task processors 7.7

MessageStats scheduler service

Report pack MMC client console

MessageStats MMC client console 7.7

Supported Environments

The report pack supports the following environments:

 
Table 4. Microsoft environment supported by the Archive Manager report pack.
Environment
Versions

Exchange

Exchange 2010, Exchange 2013, Exchange 2016, and Exchange 2019.

Office 365

Exchange Online

Lync/Skype for Business

Lync 2010, Lync 2013, and Skype for Business 2015.

Rights and Permissions

This section lists the rights and permissions required to install the MessageStats Report Pack for Archive Manager, gather appropriate information, and compile reports.

Installation Rights

The following rights are required to install the report pack:

•
Local Administrator rights
•
MessageStats Admin rights on the server that houses the MessageStats database
Operational Rights

The following rights are required to run gathering tasks using the report pack:

•
MessageStats Admin rights on the server that houses the MessageStats database
•
Local Administrator rights on the task execution server for task logging
SQL Server Rights

The following rights are required to allow the report pack to gather data from Archive Manage servers:

•
SQL Administrator rights on the MessageStats SQL server
•
The account that is used to connect to the Archive Manager SQL database must have the following database role memberships:
•
public
•
db_datareader
•
SQL Authentication must be enabled on the server on which the Archive Manager report pack is installed and on the Archive Manager SQL server to which you are connecting

Installing the Report Pack

There are three types of installation supported for the report pack:

•
a complete installation (all components are on one server)
•
a custom installation (MessageStats Console, Database, and MessageStats Reports reside on separate servers)
•
a distributed installation (various components are distributed among more than one server)

A distributed installation can involve the following:

•
Distributed task processors (Several servers can run specific gathering tasks).
•
Distributed MessageStats Console (the MMC client console snap-in, the Scheduler Service, and the task processors reside on separate servers.)
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