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MessageStats 7.8 - Administrator Guide

What is MessageStats? MessageStats Information Sources Using the Console Interface Creating a Connection to Exchange Creating Gathering Tasks Default Gatherings Extending Gathering Tasks Configuring Audits Setting MessageStats Server Properties Setting Configuration Properties Setting Exchange Organization Properties Setting Exchange Server Properties Setting Task Execution Server Properties Setting Task Default Properties Compressing Tracking Log Files Using the MessageStats Reports Console Database Management Appendix A:Microsoft ASP.NET Configuration Issues Appendix B: Gathering Task Dependencies Appendix C:Troubleshooting Permission Problems

Setting Up Archiving for Service Logs

As part of service logging configuration, you can enable and configure service log archival. Use the Service Logging Archive tab to configure the following.

 
Table 4. Service logging archive settings.
Option
Definition

Enable archiving for MessageStats Service logging

Select the option to specify the time that you want to retain the service log files, and the method for handling the files once the time limit is reached. The check box is cleared by default.

Number of months to keep

Specify the length of time, in months, that you want to keep the service log files.

Time to execute archiving

Set the time at which you want the archiving process to be run.

Service Logging Management Method

Select one of the following options to handle the service logs once the time limit for keeping them has been reached:

Select Delete Files if you want the archived service log files to be deleted when the number of months you selected to retain the files has expired.

Select Move Files to Backup Location to copy the files to the path location that you specify and delete them from the MessageStats server.

Select Compress Files to Backup Location to compress the files and copy them to the path location that you specify. The compression option uses the PKZIP 2.0 file archive format.

You can also set log archiving at the task execution server level, using the Task Logging Archive tab.

Specifying Reports IIS Settings

The Reports tab contains the location of the MessageStats Reports IIS server that you specified when you installed MessageStats. You can use the tab if you need to modify the reports server settings.

 

 
Table 5. MessageStats reports server settings.
Option
Definition

MessageStats Reports IIS Server

Shows the IIS server used for MessageStats Reports. If you performed a complete installation, the MessageStats Reports IIS server is the local host. If the MessageStats Reports component is installed on another server, you must supply a valid DNS name (such as a NetBIOS name or a fully qualified domain name).

Port Number

Used to change port number that is used to connect to the MessageStats Report IIS server.

Use HTTPS

Used if you want MessageStats Reports to support secure pages.

Updating Security Credentials for the Scheduler Service

When you install MessageStats, the account that you specify during installation is used, by default, to run the MessageStats Scheduler Service. This is the MessageStats service account.

At a later date, you might need to update the service account. For example, the account might be invalid because it does not exist or is disabled, or the password might have been changed. Or you might wish to run the scheduler service under a different account than the account that was used to install the product.

 
* 
IMPORTANT: To use this option, you must be viewing this property tab in a MessageStats client console that is installed on the same computer on which the MessageStats Scheduler Service is installed.
Problems Caused by Incorrect Credentials

If the password for the service account has been changed, you might see an error message “Unable to Connect to MessageStats Service”. In this case, you could use this property tab to update the password.

What Gets Updated

When you modify the security credentials for the MessageStats Scheduler Service, the changes are made in two places:

•
The MessageStats Scheduler Service (Windows Service) credentials are changed. The credentials can also be accessed in the Windows Service Control Manager (SCM) and are used to start the MessageStats Scheduler Service.
•
The MessageStats Scheduler Service COM object credentials are changed. The credentials can also be accessed in the DCOM Config section of Windows Component Services and are used to instantiate the MessageStats Scheduler Service COM object.
 
Table 6. Resetting credentials for the MessageStats scheduler service.
Option
Definition

Account

Displays the existing account set as the MessageStats Scheduler Service account.

•
Leave the account if only the password must be changed.
- OR -
•
Enter a new account under which the MessageStats Scheduler Service is to be run.
NOTE: The new account must already be a member of the MessageStats Admin local group. The account must also be a member of the local Administrator group on the server.

Password

Enter the password for the service account.

Confirm Password

Re-enter the password to confirm it.

After you have changed the credentials, the console must be closed and opened again for the change to be implemented.

Setting Configuration Properties

•
Setting General Configuration
•
Creating Server Roles for Exchange
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