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Foglight for Exchange 5.8.3 - User Guide

Navigation basics Exploring the Foglight for Exchange dashboards Managing Exchange agents Reporting on your Exchange environment Foglight for Exchange views
Role views Exchange Server views Site views Cluster views Description of Embedded views
Agent State view Alarms view Auto Attendant Calls view Auto Attendant Directory Access view Auto Attendant General view Auto Attendant Transfers view Cached LDAP Searches/sec view CAS AB Load view CAS AB Service view CAS Control Panel Load view CAS Load view CAS OAB Download view CAS RPC Client Access view CAS RPC Client Access Load view CAS RPC HTTP view Client Access Features view Cluster Database Details view Cluster Storage Group Details view Cluster Summary and Resource Information view Cluster Summary view Clusters Listing view CPU view Disk view Domain Controllers view Edge Agent view Edge Transport Features view Exchange Roles Server Summary view Exchange Server Roles view (reference information) Exchange Servers in This Cluster view Exchange Servers view (Exchange Cluster Environment Summary) Exchange Servers view Host Monitor view Hub Transport Features view IP Address view Mailbox Features view Mailbox Store Assistant view Managed Availability Recovery Action Results view Memory view Network view Processes LDAP Read Time view Resource Utilization view Roles Listing view Roles Explorer view Role Features State view Roles Top 3 view Server Health view Server Listing view Servers in Site view Servers In This Site view Site By Category view Site Listing view Store Calendar Attendant view Store Client Search view Store Content Indexing view Store Database view Store Public Load view Store Resource Booking view Store RPC Client Throttling view Store Transport view Store User Load view Summary and Resource Information view Top 3 CPU Consumers view Top 3 Memory Consumers view Top 3 Network Consumers view Top 3 Storage Consumers view Total LDAP Read Time On All DCs view Total Long-Running LDAP Operations On All DCs view Transport Dumpster view Transport Edge Sync view Transport Extensibility Agent view Transport Load Store Drivers view Transport Queues view UM Availability view UM Call Answer General view UM Call Answer view UM Fax view UM General Current view UM General view UM Subscriber Access Calendar view UM Subscriber Access Directory view UM Subscriber Access General view UM Subscriber Access Message view Unified Messaging Features view Windows Services view
Foglight for Exchange rules Running diagnostic tests Managing Exchange metrics

Processes LDAP Read Time view

This embedded view is part of the Exchange Server AD Health view, which appears when an individual Exchange Server is selected in the Exchange Infrastructure on the Exchange Explorer. Select the AD Health navigation tab.

This view displays the following metrics for DCs being monitored by Foglight for Active Directory.

Processes LDAP Read Time. This graph charts the time it takes to send an LDAP read request and receive a response. It provides a comparison against the fatal, critical and warning threshold levels.

Clicking a graph in this view displays a metrics popup that describes the counters, provides more detailed data points, and lists current alarms for the selected metric.

Resource Utilization view

This embedded view is part of the Exchange Server Explorer Summary view.

This view displays the resource utilization metrics for the selected Exchange server over the specified time interval. The counters and indicators change colors based on overall consumption or deviation from normal levels.

CPU Load. This counter indicates the total CPU load per second for the selected server.

CPU Utilization. This graph charts CPU utilization for the selected server over the specified time interval. It provides a comparison of the CPU Utilization counter against the defined warning, critical, and fatal threshold levels.

Network I/O. This counter displays the rate at which data is coming in and going out over the network interface on the selected server.

Network Utilization. This graph charts the following metrics over the specified time interval:

Send Rate. Displays how many bytes of data are being sent to the NIC each second.
Receive Rate. Displays how many bytes of data are coming in from the NIC each second.

Total Memory. This button displays the maximum capacity of memory on the selected sever.

Memory In Use. This button displays the actual amount of physical memory currently being used.

Memory Utilization. This graph charts the memory utilization for the selected server over the specified time interval. It provides a comparison of the Consumed Memory counter against the computed average.

Disk I/O. This counter displays the rate at which the disk I/O system on the selected server is processing disk reads and writes.

Disk Utilization. This graph charts the following metrics over the specified time interval:

Read Rate. Displays the rate at which data is being read by the disk.
Write Rate. Displays the rate at which data is being written to the disk.

Drill down on:

Details link. Displays the Resource Utilization Details view for the selected server.

Roles Listing view

This embedded view is part of:

The Exchange Roles Environment Summary (All Exchange Roles) view which appears when you select the Roles tile in the Exchange Environment dashboard, and select Summary from the Object Tree view.
The Exchange Roles Explorer Summary (All Roles) view which appears when you select the Roles object container in the Exchange Infrastructure view of the Exchange Explorer dashboard.

The Roles Listing view displays a summary of all Exchange roles defined in your environment, and the features applicable to each of these roles.

For each Exchange Role, the following role features are applicable:

For Client Access:

For Hub Transport:

For Mailbox 2007, 2010:

For Mailbox 2013, 2016:

For Unified messaging (UM):

To view metrics and information regarding an individual Exchange role, click that role in this view.

Roles Explorer view

The Roles Explorer view is part of the Exchange Site Environment Summary view (which appears when an individual site is selected in the Exchange Environment dashboard) and the Exchange Site Explorer Summary view (which appears when an individual site is selected in the Exchange Infrastructure view on the Exchange Explorer dashboard).

The contents of this view depends on the role selected on the left pane.

The Role Explorer view displays the following top three charts for the Client Access role.

Top 3 Active Sync Request/sec. The graph displays the top three Exchange servers in the selected site that reported the highest Active Sync Request/sec over the specified time interval. The chart displays the names of the top three Exchange servers and their request count.

Top 3 OWA Average Response Time. The graph displays the top three Exchange servers in the selected site that reported the highest OWA response times over the specified time interval. The chart displays the names of the top three Exchange servers and their average response times.

Top 3 OWA User. This graph displays the top three Exchange servers that reported the highest number of OWA users during the specified time interval.

Click a server name and select to display the selected server in the Exchange Explorer dashboard or on the Quick View

The Role Explorer view displays the following top three charts for the Edge Transport role.

Top 3 Submission Queues. This graph displays the top three Exchange servers that reported the highest number of entries in the Submission Queue during the specified time interval.

Top 3 Unreachable Queues. This graph displays the top three Exchange servers that reported the highest number of entries in the Unreachable Queue during the specified time interval.

Top 3 Messages Received/sec. The graph displays the top three Exchange servers in the selected site that reported the highest number of messages received per second over the specified time interval. The chart displays the names of the top three Exchange servers and the number of messages received per second.

Click a server name and select to display the selected server in the Exchange Explorer dashboard or on the Quick View

The Role Explorer view displays the following top three charts for the Hub Transport role.

Top 3 Submission Queues. This graph displays the top three Exchange servers that reported the highest number of entries in the Submission Queue during the specified time interval.

Top 3 Unreachable Queues. This graph displays the top three Exchange servers that reported the highest number of entries in the Unreachable Queue during the specified time interval.

Top 3 Messages Received/sec. The graph displays the top three Exchange servers in the selected site that reported the highest number of messages received per second over the specified time interval. The chart displays the names of the top three Exchange servers and the number of messages received per second.

Click a server name and select to display the selected server in the Exchange Explorer dashboard or on the Quick View

Displays the following top three charts for the Mailbox 2007, 2010, 2013, and 2016 roles.

Top 3 RPC Requests. The graph displays the top three Exchange servers in the selected site that reported the highest number RPC requests over the specified time interval. The chart displays the names of the top three Exchange servers and the number of RPC requests.

Top 3 RPC Average Latency. The graph displays the top three Exchange servers in the selected site that reported a server RPC latency averaged for the past 1,024 packets for a particular client protocol.

Top 3 Log Thread Waiting. The graph displays the top three Exchange servers in the selected site that reported the highest number of threads waiting for their data to be written to the log to complete a database update. The chart displays the names of the top three Exchange servers and the number of Log Thread waiting.

Click a server name and select to display the selected server in the Exchange Explorer dashboard or on the Quick View

Displays the following top three charts for the Unified Messaging role.

For Exchange 2007:

Top 3 Call Answer Queued Messages. The graph displays the top three Exchange servers in the selected site that reported the highest number of voice messages or missed calls submitted from the bridgehead server or Hub Transport server.

Top 3 Queued OCS User Event Notifications. The graph displays the top three Exchange servers in the selected site that reported the highest number of notifications that have been created and not yet submitted for delivery.

Top 3 Unhandled Exceptions/sec. The graph displays the top three Exchange servers in the selected site that reported the highest number of unhandled exceptiones that occurred per second.

For Exchange 2010, 2013, 2016:

Top 3 Operations over Six Seconds. The graph displays the top three Exchange servers in the selected site that reported the highest number of UM operations that took more than six seconds to complete. This is the time during which a caller was waiting for Unified Messaging to respond.

Top 3 Inbound Calls Rejected by the UM Service. The graph displays the top three Exchange servers in the selected site that reported the highest number of incoming calls that were rejected by the Microsoft® Exchange Unified Messaging service.

Top 3 Inbound Calls Rejected by the UM Worker Process. The graph displays the top three Exchange servers in the selected site that reported the highest number of incoming calls that were rejected by the UM Worker process.

 

Click a server name and select to display the selected server in the Exchange Explorer dashboard or on the Quick View

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