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Recovery Manager for Exchange 5.8.5 - Release Notes

System Requirements

Before installing Recovery Manager for Exchange 5.8.5, ensure that your system meets the following minimum hardware and software requirements.

Core Components (required)

Table 7: Core Components system requirements

Requirement Details
Processor

1.4 GHz or faster Pentium or equivalent, x86 or x64 architecture.

Overall memory (RAM) 512 MB or more.
Hard disk space

x86 system

Full product installation, including the prerequisite software: 1.5 GB of free disk space

Product installation when all the prerequisite software is already installed: 75 MB of free disk space

x64 system

Full product installation, including the prerequisite software: 1.5 GB of free disk space

Product installation when all the prerequisite software is already installed: 110 MB of free disk space

Operating system

Your computer must run one of the following operating systems (32-bit or 64-bit edition):

  • Microsoft Windows Server 2019
  • Microsoft Windows Server 2016
  • Microsoft Windows 10 without Service Pack
  • Microsoft Windows 8.1 without Service Pack
  • Microsoft Windows 8 without Service Pack
  • Microsoft Windows Server 2012 R2 without Service Pack
  • Microsoft Windows Server 2012 without Service Pack
  • Microsoft Windows 7 without Service Pack or with Service Pack 1
  • Microsoft Windows Server 2008 R2 without Service Pack or with Service Pack 1
  • Microsoft Windows Server 2008 with Service Pack 1 or Service Pack 2
  • Microsoft Windows Vista with Service Pack 2

NOTE: Recovery Manager for Exchange does not support Terminal Services Application mode.

Screen resolution 1024 x 768 or higher
Microsoft .NET Framework
  • Microsoft .NET Framework 4.0
  • Microsoft .NET Framework 2.0
Microsoft SQL Server

One of the following versions is required:

  • Microsoft SQL Server 2019 (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2017 (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2016 (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2014 (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2012, with or without any Service Pack (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2008 R2, with or without any Service Pack (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2008, with or without any Service Pack (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2005, with or without any Service Pack (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
Microsoft Windows PowerShell Microsoft Windows PowerShell 2.0
Microsoft Windows Installer Microsoft Windows Installer 4.5
Microsoft Outlook

Your computer must have one of the following versions installed:

  • Microsoft Outlook 2016 (standalone installation)
  • Microsoft Outlook 2013
  • Microsoft Outlook 2010
  • Microsoft Outlook 2007 SP2 or later
Microsoft Exchange Server

Supported versions of Microsoft Exchange Server:

  • Microsoft Exchange Server 2019 CU 2, CU3, CU4, CU5, CU6
  • Microsoft Exchange Server 2016 CU5, CU12, CU13, CU14, CU15, CU16, CU17
  • Microsoft Exchange Server 2016 without service pack
  • Microsoft Exchange Server 2013 CU22, CU23
  • Microsoft Exchange Server 2013 without Service Pack or with Service Pack 1 (offline Exchange Server 2013 databases are only supported when Recovery Manager for Exchange is installed on a computer running Windows Vista with Service Pack 2 or a later version of Windows)
  • Microsoft Exchange Server 2010 Update Rollup 27
  • Microsoft Exchange Server 2010 without Service Pack or with SP1, SP2, or SP3
  • Microsoft Exchange Server 2007 without SP or with SP1, SP2, or SP3

NOTE:

  • Recovery Manager for Exchange does not support Exchange Cached Mode. Before you start working with an online Exchange Server (for example, before registering Exchange mailboxes as storages), make sure that Exchange Server allows connections in non-Cached Exchange Mode.
  • To work with Exchange Server databases, Recovery Manager for Exchange requires several .dll files supplied with Microsoft Exchange Server. For detailed information about these files, see the Recovery Manager for Exchange User Guide.
  • To link Recovery Manager for Exchange to the required .dll files originating from Exchange Server 2013, 2010, 2007 or 2016 you must install Recovery Manager for Exchange on a computer running a 64- bit edition of Windows.
IBM Lotus Notes

In order to view, search, and restore Lotus Domino data with Recovery Manager for Exchange, your computer must have one of the following IBM Lotus Notes versions installed:

9.0, 8.5, 8.0, or 7.0

IBM Lotus Domino

Recovery Manager for Exchange supports the following versions of IBM Lotus Domino:

9.0, 8.5, 8.0, 7.0, 6.5, 6.0, 5.0, and 4.6

Quest® Archive Manager® Recovery Manager for Exchange supports the following versions of Archive Manager as source and target storages: 5.4, 5.5, 5.6,5.3, 5.2 and 5.0.
Quest® Recovery Manager for Active Directory®

Recovery Manager for Exchange can integrate with the following versions of Recovery Manager for Active Directory to restore mailbox user accounts from Active Directory backups:

8.8.1, 8.8, 8.7.1, 8.7, 8.6.4, 8.6.3, 8.6.1, 8.6

Recovery Manager for Exchange and Recovery Manager for Active Directory must be installed on the same computer.

Management Shell (optional)

Table 8: Management Shell system requirements

Requirement

Details
Recovery Manager for Exchange components Core Components

Web Interface (optional)

Table 9: Web Interface system requirements

Requirement

Details
Microsoft Internet Information Server (IIS)

Microsoft Internet Information Services (IIS) 6.0, 7.0, 7.5, 8.0, or 8.5 must be installed on the Recovery Manager for Exchange computer.

Microsoft Silverlight

Microsoft Silverlight 5 must be installed on the computer from which you want to access the Web Interface.

If Silverlight is not installed, you will be prompted to install it when accessing the Web Interface for the first time.

Web Browser

You can access the Web Interface by using Microsoft Internet Explorer 7.0 or later.

 

Support HTTPS web access

Recovery Manager for Exchange components Core Components

Upgrade and compatibility

Recovery Manager for Exchange 5.8.5 is upgradeable from version 5.6 or later.

Recovery Manager for Exchange can integrate with the below-listed backup software to extract and register Exchange Server databases from streaming (normal, incremental, and differential) backups created with these products. The next table also describes the conditions where Recovery Manager for Exchange can extract and register Exchange Server databases from VSS (Volume Shadow Copy Snapshot) backups created with particular backup software.

Table 10: Supported backup software

Backup software Version VSS backups

Quest® Rapid Recovery®
(legacy name: AppAssure®)

5.3, 5.4, 6.0, 6.1.3, 6.2, 6.2.1, 6.3, 6.4

 Not applicable
Quest® NetVault® 8.6, 9.0, 9.1, 9.2, 10, 11, 11.1, 11.4, 11.4.5, 12, 12.0.1, 12.1, 12.2, 12.3, 12.4

VSS backups are supported via Exchange emulation if these conditions are true:

  • Backed Exchange is Exchange Server 2007, Exchange Server 2010 or Exchange Server 2013.
  • Recovery Manager for Exchange computer is running the same or a later version of Windows as the backed up Exchange Server.
Quest® vRanger® (Standard and Pro) 5.3, 5.4, 5.5, 6.0, 6.1, 7.0, 7.1, 7.2, 7.3, 7.5, 7.5.1, 7.6.3, 7.6.5, 7.6.6, 7.7 Not applicable

CA BrightStor ARCserve

(also known as CA ARCServeIT for Windows NT and CA BrightStor Enterprise Backup)

 2000 (7.0), 9.0, 10.5, 11.0, 11.1, 11.1 SP1, 11.5, 11.5 SP1, 11.5 SP3, 11.5 SP4, 12.0, 12.0 SP1, 12.0 SP2, 12.5, 12.5 SP1, 15.0, 16.0, 16.0 SP1, 16.5

VSS backups are supported via Exchange emulation if these conditions are true:

  • Created with ARCserve Backup 11.5 SP4, 12.0, 12.0 SP1, 12.0 SP2, 12.5, 12.5 SP1, 15.0, 16.0, 16.0 SP1, or 16.5.
  • Recovery Manager for Exchange computer is running the same or a later version of Windows as the backed up Exchange Server.
HP Data Protector 5.1, 5.5, 6.0, 6.1, 6.2, 7.0, 8.0, 8.1, 9.0

VSS backups are supported via Exchange emulation if these conditions are true:

  • Created with HP Data Protector 7.0, 8.0, 8.1 or 9.0.
  • Recovery Manager for Exchange computer is running the same version of Windows as the backed up Exchange Server
IBM Tivoli Storage Manager 5.1.1, 5.1.5, 5.2, 5.3, 5.4, 5.5, 6.1, 6.2, 6.3, 6.4, 7.1, 7.1.4

VSS backups are supported via Exchange Emulation if these conditions are true:

  • Created with Tivoli Storage Manager 6.2, 6.3, 6.4, 7.1 or 7.1.4
  • Backed up Exchange Server version is Exchange Server 2007, Exchange Server 2010, or Exchange Server 2013.
  • Recovery Manager for Exchange computer is running the same or a later version of Windows as the backed up Exchange Server.
EMC NetWorker 6.0, 6.1, 6.2, 7.0, 7.1, 7.2, 7.3, 7.4, 7.5, 7.6, 8.0, 8.1, 8.2, 9.0, 9.1.1, 9.2.1

VSS backups are supported via Exchange emulation if these conditions are true:

  • Backed up Exchange Server version is Exchange Server 2007, Exchange Server 2010, or Exchange Server 2013.
  • Recovery Manager for Exchange computer is running the same or a later version of Windows as the backed up Exchange Server.
Microsoft Windows Server Backup Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2016 VSS backups are supported via access to backup server.
Microsoft System Center Data Protection Manager 2007, 2007 with Feature Pack, 2007 SP1, 2010, 2012, 2012 SP1, 2012 R2 VSS backups are supported via access to backup server.
Symantec Backup Exec for Windows Servers

8.6, 8.6 SBS, 8.6 for WSA, 9.0, 9.1, 10.0, 10d (10.1), 11d, 12.0, 12.5, 2010 (13), 2010 SP1, 2010 R2, 2010 R2 SP1, 2010 R3, 2010 R3 SP1, 2010 R3 SP3, 2012, 2012 SP1, 2012 SP2, 2012 SP3, 2012 SP4, 2014

NOTE: Granular Restore Technology (GRT) backups are not supported.

VSS backups are supported via direct access if created with Backup Exec 11d, 12.0, 12.5, 2010 (13), 2010 SP1, 2010 R2, 2010 R2 SP1, 2010 R3, 2010 R3 SP1, 2010 R3

  • VSS backups are supported via Exchange emulation if these conditions are true: Created with Backup Exec 11d, 12.0, 12.5, 2010 (13), 2010 SP1, 2010 R2, 2010 R2 SP1, 2010 R3, 2010 R3 SP1, 2010 R3 SP3, 2012, 2012 SP1, or 2012 SP2
  • Backed up Exchange Server version is Exchange Server 2007, Exchange Server 2010 or Exchange Server 2013.
  • Recovery Manager for Exchange computer is running the same version of Windows as the backed up Exchange Server.

NOTE: Recovery Manager for Exchange can register offline Exchange Server databases extracted from a snapshot backup with Backup Exec. For instructions, see the Recovery Manager for Exchange User Guide.

Symantec NetBackup NetBackup DataCenter 4.0 V, 4.5, 4.5 FP3, 4.5 FP4, 4.5 FP5, 4.5 FP6, 4.5 FP7, 4.5 FP8, 4.5 FP9, 4.5 MP1, 4.5 MP2, 4.5 MP3, 4.5 MP4, 4.5 MP5, 4.5 MP6, 4.5 MP7, 4.5 MP8, 4.5 MP9 VSS backups are not supported.
NetBackup BusinesServer 4.5, 4.5 FP3, 4.5 FP4, 4.5 FP5, 4.5 FP6, 4.5 FP7, 4.5 FP8, 4.5 FP9, 4.5 MP1, 4.5 MP2, 4.5 MP3, 4.5 MP4, 4.5 MP5, 4.5 MP6, 4.5 MP7, 4.5 MP8, 4.5 MP9 VSS backups are not supported.
NetBackup Server or NetBackup Enterprise Server 5.0, 5.0 MP1, 5.0 MP2, 5.0 MP3, 5.0 MP4, 5.0 MP5, 5.0 MP6, 5.0 MP7, 5.1, 5.1 MP1, 5.1 MP2, 5.1 MP3, 5.1 MP4, 5.1 MP5, 5.1 MP6, 6.0, 6.0 MP1, 6.0 MP2, 6.0 MP3, 6.0 MP4, 6.0 MP5, 6.0 MP6, 6.0 MP7, 6.5.0, 6.5.1, 6.5.2, 6.5.3, 6.5.4, 6.5.5, 6.5.6, 7.0.0, 7.0.1, 7.1.0, 7.5.0, 7.6.0, 7.7.0, 8.0

VSS backups are supported via direct access if created with NetBackup 6.0 (with or without MP), 6.5.x, 7.0.0, 7.0.1, 7.1.0, 7.5.0, 7.6.0 or 7.7.0.

VSS backups are supported via Exchange emulation if these conditions are true:

  • Created with NetBackup 6.5.2, 6.5.3, 6.5.4, 6.5.5, 6.5.6, 7.0.0, 7.0.1, 7.1.0, 7.5.0, 7.6.0 or 7.7.0 or 8.0
  • Backed up Exchange Server version is Exchange Server 2007, Exchange Server 2010, or Exchange Server 2013
  • Symantec NetBackup 8.0 supports Exchange Server 2016
  • Recovery Manager for Exchange computer is running the same version of Windows as the backed up Exchange Server.

Product Licensing

When installing Recovery Manager for Exchange, you must specify a valid license file.

To specify a license file

  1. In the Setup Wizard, on the User Information page, click Browse.

  2. In the dialog box that opens, locate the Quest license file (*.dlv) and click Open.

For information about managing licenses, see the User Guide supplied with this release.

The Recovery Manager for Exchange license file contains a certain number of licenses for Exchange and Domino mailboxes and Personal Folders (.pst) files. Recovery Manager for Exchange allocates licenses from the installed license file to mailboxes or .pst files when you perform any of these actions:

  • Register an offline Exchange Server store or Lotus Domino database as a source storage, and then open that source storage in the Recovery Manager for Exchange user interface.

Recovery Manager for Exchange allocates licenses to all mailboxes the store or database includes. When you register the same store or database again (from another backup, for example), the mailboxes are recounted and their total number is updated with the new number of mailboxes held in the store or database being registered.

A primary mailbox and its associated archive mailbox are regarded as one mailbox.

  • Register an online Exchange mailbox as a source storage, and then open that source storage in the Recovery Manager for Exchange user interface.

Recovery Manager for Exchange allocates licenses to all online mailboxes in the on-premises or cloudbased Exchange organization to which the registered mailbox belongs.

A primary Exchange mailbox and its associated archive mailbox are regarded as one mailbox.

  • Register a Personal Folders (.pst) file as a source storage, and then open that source storage in the Recovery Manager for Exchange user interface.

When you have expended all licenses in the installed license file (that is, all licenses have been allocated to mailboxes or .pst files), to register new source storages you need to obtain and install a new license file holding a greater number of licenses. Note that you cannot revoke licenses allocated to mailboxes or .pst files.

Getting Started with Recovery Manager for Exchange

Getting Started with Recovery Manager for Exchange

Upgrade and installation instructions

To upgrade, install Recovery Manager for Exchange 5.8.5 on the computer where an earlier version of Recovery Manager for Exchange is installed. During the upgrade process, setup transfers the product configuration and backup registration information to the new installation. As a result, all source and target storages registered with the earlier version of Recovery Manager for Exchange are available in the product after upgrading.

For installation instructions, see the Recovery Manager for Exchange User Guide.

Additional resources

The Recovery Manager Community offers easy access to information and is a collaborative site where IT pros can ask questions and get answers. Interact with industry experts and your peers. Engage in discussions, browse through content, and more. So, make yourself at home:

https://www.quest.com/community/products/recovery-manager/f/forum

Globalization

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. It supports simultaneous operation with multilingual data. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.

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