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NetVault 13.0.1 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Filter options

The following table filter options are displayed in the ‘Filters’ drawer on the right side of the page. You can use one or more filters to display records that match the specified criteria. You can also include wildcards (“?” or “*”) in the search filter string.

 
Table 7. Job status filter options
Option
Description

View By

Use this option to filter the jobs based on their category. Select one of the following options:

•
Current Activity
•
Regular Jobs
•
Policy Jobs
•
Policy Jobs by policy name

By default, Current Activity option is selected.

Run Status

Use this option to filter jobs by their Run Status. For example, for ‘Current Activity’ option in the View By field, shows the following run statuses:

•
Active
•
Waiting
•
Pending
•
Scheduled

By default, all run statuses are selected. To clear a run status, click the corresponding button.

Start Time

From: To display the jobs from a specific date and time, do the following:

•
Type the start date, or click the button next to the box, and select the start date.
•
Type the start time, or click the button next to the box, and select the start time.

To: To display the jobs up to a specific date and time, do the following:

•
Type the end date, or click the button next to the box, and select the end date.
•
Type the end time, or click the button next to the box, and select the end time.

By default, the jobs are filtered by ‘Start Time’. The default value for this setting is seven days.

You can change the default number of days by modifying the configuration settings for the Schedule Manager. For more information, see Configuring default settings for Schedule Manager.

NOTE: The Start Time filter only applies to the current session. This setting just hides the display of job status records on the Job Status page. It does not delete the records from the Scheduler Database.

Job Title

Use this option to filter jobs where the job name matches the specified string.

Job Type

Use this option to filter jobs by job type. You can select backup, restore, or reporting job types.

Client

Use this option to filter jobs for a particular client.

Plugin

Use this option to filter jobs performed using a particular plug-in.

Job ID

Use this option to filter jobs by the job ID number.

Instance

Use this option to filter jobs by the instance ID number.

From: To filter jobs from a specific instance ID, type the instance ID number.

To: To filter jobs up to a specific instance ID, type the instance ID number.

Phase

Use this option to filter jobs by the phase ID number (1 or 2).

From: To filter jobs from a specific phase ID, type the phase ID number.

To: To filter jobs up to a specific phase ID, type the phase ID number.

Next Runtime

Use this option to filter jobs by the text in the ‘Next runtime’ column.

Current Status Text

Use this option to filter jobs by the text in the ‘Current Status’ column.

Last Exit Status Text

Use this option to filter jobs by the text in the ‘Last Exit Status’ column.

Exit Status

This option is displayed when you select ‘Regular Jobs’, ‘Policy Jobs’, and ‘Policy Jobs by policy name’ in the View By option.

Use this option to filter jobs by their exit status such as Healthy, Warnings, and Errors. By default, all statuses are selected. To clear a status, click the corresponding button.

Select Policies

This option is displayed when you select ‘Policy Jobs by policy name’ in the View By option.

Use this option to filter the policy jobs by their policy name. Select the policy name to filter the jobs in the policy.

 
Table 8. View logs filter options
Option
Description

Display Level

Use this option to filter the messages based on their severity level. When you specify the severity level, the messages at that level and higher are displayed.

Select one of the following options:

•
All
•
Background
•
Information
•
Job Messages
•
Warnings
•
Errors
•
Severe

By default, Display Level is set to ‘Job Messages’.

Date

From: To filter logs from a specific date and time, do the following:

•
Type the start date, or click the button next to the box, and select the start date.
•
Type the start time, or click the button next to the box, and select the start time.

To: To filter logs up to a specific date and time, do the following:

•
Type the end date, or click the button next to the box, and select the end date.
•
Type the end time, or click the button next to the box, and select the end time.
NOTE: To display from the first log message, select only the To option. To display up to the last log message, select only the From option.

Job ID

Use this option to filter logs by job ID number. Type the job ID number.

Instance

Use this option to filter logs by instance ID number. Type the instance ID number.

Classes

Use this option to filter logs for a particular class. The following are the log classes:

•
System
•
Schedule
•
Jobs
•
Media
•
Devices
•
Database
•
Plugins
•
UI

By default, all log classes are selected. To clear a class, click the corresponding button.

Clients

Use this option to filter logs for a particular client. Select the client name.

Message text

Use this option to filter logs that contain a particular string. Type the filter string.

 
Table 9. View events filter options
Option
Description

Date

From: To filter events from a specific date and time, do the following:

•
Type the start date, or click the button next to the box, and select the start date.
•
Type the start time, or click the button next to the box, and select the start time.

To: To filter events up to a specific date and time, do the following:

•
Type the end date, or click the button next to the box, and select the end date.
•
Type the end time, or click the button next to the box, and select the end time.
NOTE: To display from the first event, select only the To option. To display up to the last event, select only the From option.

Classes

Use this option to filter events for a particular class. Events are organized into the following categories or classes:

•
Audit
•
NetVault Time
•
Device
•
Job
•
Licensing
•
Log Daemon
•
Machines
•
Media
•
Media Database
•
Policy
•
Scheduler Database
•
Stats Collection
•
Appliance

By default, all event classes are selected. To clear a class, click the corresponding button.

Event Name

Use this option to filter events by name.

Message Text

Use this option to filter event messages that contain a particular string. Type the filter string.

 
Table 10. Manage job definitions filter options
Option
Description

Job Title

Use this option to filter jobs where the job name matches the specified string.

Job ID

Use this option to filter jobs by the job ID number.

Policy

Use this option to filter jobs by policy name.

Job Type

Use this option to filter jobs by job type. You can select backup or restore job types.

Plugin

Use this option to filter jobs performed using a particular plug-in.

Client

Use this option to filter jobs for a particular client.

Selection Set

Use this option to filter jobs by selection set.

Plugin Options Set

Use this option to filter jobs by plug-in options set.

Schedule Set

Use this option to filter jobs by schedule set.

Source Set

Use this option to filter jobs by source set.

Target Set

Use this option to filter jobs by target set.

Advanced Options Set

Use this option to filter jobs by advanced options set.

Next Run Time Text

Use this option to filter jobs by the text in the column ‘Next Run Time’.

 
Table 11. Manage policies filter options
Option
Description

Policy Name

Use this option to filter the policy jobs where the policy name matches the specified string.

Policy Status

Use this option to filter policy jobs based on policy status. The following policy statuses are displayed:

•
Completed
•
Warning
•
Failed

By default, all statuses are selected. To clear a policy status, click the corresponding button.

Policy State

Use this option to filter policy jobs based on policy state. The following policy states are displayed:

•
Dormant
•
Active
•
Quiescing
•
Quiesced

By default, all states are selected. To clear a policy state, click the corresponding button.

 
Table 12. Job history filter options
Option
Description

Job Title

Use this option to filter jobs where the job name matches the specified string.

Job ID

Use this option to filter jobs by the job ID number.

From: To filter jobs from a specific job ID, type the job ID number.

To: To filter jobs up to a specific job ID, type the job ID number.

Phase

Use this option to filter jobs by the phase ID number (1 or 2).

From: To filter jobs from a specific phase ID, type the phase ID number.

To: To filter jobs up to a specific phase ID, type the phase ID number.

Instance

Use this option to filter jobs by the instance ID number.

From: To filter jobs from a specific instance ID, type the instance ID number.

To: To filter jobs up to a specific instance ID, type the instance ID number.

Client

Use this option to filter jobs for a particular client.

Plugin

Use this option to filter jobs performed using a particular plug-in.

Policy

Use this option to filter jobs included in a policy.

Job Type

Use this option to filter jobs by job type. You can select backup, restore, or reporting job types.

Status

Use this option to filter jobs by their Run Status (Succeeded, Failed, Aborted, and others).

End Time

Use this option to filter jobs that completed at a particular time.

From: To filter jobs from a specific date and time, do the following:

•
Type the start date, or click the button next to the box, and select the start date.
•
Type the start time, or click the button next to the box, and select the start time.

To: To filter jobs up to a specific date and time, do the following:

•
Type the end date, or click the button next to the box, and select the end date.
•
Type the end time, or click the button next to the box, and select the end time.
 
Table 13. Create Restore Job - Choose Saveset filter options
Option
Description

Backup Time

Use this option to filter the savesets created during a specified period.

From: To filter savesets from a specific date and time, do the following:

•
Type the start date, or click the button next to the box, and select the start date.
•
Type the start time, or click the button next to the box, and select the start time.

To: To filter savesets up to a specific date and time, do the following:

•
Type the end date, or click the button next to the box, and select the end date.
•
Type the end time, or click the button next to the box, and select the end time.

Client

Use this option to filter the savesets created for particular clients. Select the client or clients to view the corresponding saveset or savesets.

Plugin

Use this option to filter the savesets created using a particular plug-in. Select the plug-in to view the corresponding savesets.

Job

Use this option to filter the savesets created for particular jobs.

Select the job or jobs to view the corresponding saveset or savesets.

Selection Set

Use this option to filter the savesets that belong to particular selection sets. Select the select set or sets to view the corresponding saveset or savesets.

 
Table 14. Catalog Search Results filter options
Option
Description

Backed Up

Use this option to filter the catalog search records from a saveset that is backed up during a specified period.

From: To display the records from backed up date and time, do the following:

•
Type the start date, or click the button next to the box, and select the start date.
•
Type the start time, or click the button next to the box, and select the start time.

To: To display the records up to backed up date and time, do the following:

•
Type the end date, or click the button next to the box, and select the end date.
•
Type the end time, or click the button next to the box, and select the end time.

Clients

Use this option to filter records created for particular clients.

To filter the records for a particular virtual machine, from the Plug-in for VMware, select the desired VM name (s).

To hide the records of a client, clear the corresponding check box.

Plugins

Use this option to filter records for a particular plug-in. To hide the records of a plug-in, clear the corresponding check box.

Jobs

Use this option to filter records by the job ID number. To hide the records of a Job ID, clear the corresponding check box.

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For more information, see https://support.quest.com/netvault/kb/321335/video-demonstration-of-rest-apis-for-netvault.
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Configuring clients

•
About NetVault Clients
•
Installing software from WebUI (push installation)
•
Adding clients
•
Managing clients
•
Managing client groups

About NetVault Clients

The NetVault Clients are machines that you want to protect using the NetVault solution.

These machines require at least the client version of NetVault and TCP/IP connectivity to the server. You can attach physical and virtual storage devices locally to a client after installing the NetVault SmartClient license on it.

To use a client in a backup or restore operation, you must first add the client to the NetVault Server. A single server and its associated clients form a NetVault Domain.

Role-based access for NetVault Clients

 
Table 15. Client privileges in NetVault
Client actions
MSP administrator
Tenant administrator
Tenant users

Manage Clients - Add Client

X

X

 

Manage Clients - Add Virtual Client

X

X

 

Remove Client

X

X

 

Manage Clients - Manage Clients Groups

X

X

 

Manage Clients - Manage

X

X

 

Add Client - Remove

X

X

 

Add Client - Firewall Test

X

X

 

Add Client - Find Machine

X

X

 

Add Virtual Client - Check Access

X

X

 

Add Virtual Client - Current Real Client

X

X

 

Manage Client group - Edit

X

X

 

Manage Client group - Remove

X

X

 

Manage Client group - New Group

X

X

 

Manage - Configure

X

X

 

Manage - Diagnostic Trace Settings

X

X

 

Manage - Install License

X

X

 

Manage - Check Access

X

X

X

Manage - Firewall Test

X

X

X

Manage - Remove Client

X

X

 

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