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NetVault 13.0.1 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Adding a server as a client

To allow a NetVault Server to function as a client to a different server, you must enable the setting This machine may be added as a client to a server on the server.

To allow a NetVault Server to function as a client to a different server:
1
In the Navigation pane, click Change Settings.
2
Under System and Security, click Security. In the Security dialog box, configure the following setting:
•
This machine may be added as a client to a server: The security settings on a NetVault Server prevent the server from being added as a client to a different server. To allow a NetVault Server to function as a client to a different serve, select this check box.
3
Click Apply to apply the new settings and close the dialog box.

Removing a client from the list of available clients

If the list of available clients includes a machine that is no longer in use, you can use the following procedure to remove it from the list.

To remove a defunct client from the list of available clients:
1
Start the client addition wizard.
2
In the NetVault Clients table, select the defunct client, and click Remove.
3
In the confirmation dialog box, click Remove.
4
If NetVault has been removed or stopped, the following message is displayed:
Client <client name> is not responding. Unable to remove this client.
If this error is displayed, click Force Removal in the Error dialog box to remove the client.

Managing clients

This section includes the following topics:

•
Viewing client details
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Setting client description
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Installing plug-ins
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Checking for upgrades
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Installing a product license file
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Checking client access
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Removing plug-ins
•
Removing a client from the server

Viewing client details

You can view all existing clients from the Manage Clients page. The page displays the client name, description, status, and product version. To view more information about a client, select the client, and click Manage.

To view client details:
1
In the Navigation pane, click Manage Clients.
On the Manage Clients page, you can view all NetVault Clients that are added to the server. The page also displays Virtual Clients.The page shows the following information about the machines:
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Status: Displays the status icons, which indicate the type of client and whether the client is online or offline.
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Client: Displays the NetVault name assigned to the client.
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Version: Displays the NetVault version installed on the machine.
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Description: Displays the client description.
The following table provides a brief description of the client icons.
 
Table 21. Client icons
Icon
Description

Client is up and running.

Client is online. It is in the process of being added, or the NetVault password for the client has changed since it was added.

Client is unavailable. The system is offline or the NetVault Service is not running.

Represents a Virtual Client that consists of a cluster of Clients. For more information about Virtual Clients, see Working with client clusters.

2
By default, the table is sorted by client name.
You can sort the table by one or more columns, as required. For more information, see Sorting records in NetVault WebUI.
To view the page size setting, sorting order in the table, export the records, or edit table settings, click the icons at the lower- right corner of the table. For more information, see Customizing tables in NetVault WebUI.
3
To quickly find entries containing specific field values or text, you can use the Search box at the upper-right corner of the table. The data in the table is filtered as you type the search text into the box. You can also include wildcards (“?” or “*”) in the search filter string.
4
In the NetVault Clients table, select the client that you want to view, and click Manage.
5
On the View Client page, you can view the following details:
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Client Summary: The Client Summary area displays the following information: NetVault machine name, client description, NetVault version, machine ID, network name of the machine, IP address, release information, and OS.
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Server Capabilities: To view the server license capabilities, click this link. You can view the license capabilities for clients, SmartClients, and various types of devices.
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License Key Details: To view the license information for the server or client and any licensed plug-ins installed on the machine, click this link.
•
Installed Plug-ins: The Installed Plug-ins table displays the plug-ins installed on the selected client. The details include the plug-in name, version number, and installation date.
6
To perform a client-related task, click the corresponding button in the Operations pane. Alternatively, click a link in the Navigation pane to open a different page.
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