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Unified Communications Analytics 8.7 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Exchange and Office 365 Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Backup and recovery options Appendix F:Custom configurations Appendix G: Questions and answers about UC Analytics

Accessing the UC Analytics web site

You access the insights through the UC Analytics home page at the following web site:

http://<ServerName>/Analytics/
 
* 
NOTE: If UC Analytics is configured for a native Office 365 environment, you will be prompted for your credentials. You can specify either your Windows credentials or your Office 365 credentials, depending on how UC Analytics was configured to for user authentication. For more information, see Adding a target environment for native Office 365.

On the Welcome page, you have the option of either

•
viewing a set of recommended insights
•
accessing the insight library so you can select the insights you want

To view the list of all available insights, click the library icon . home page side bar.

Changing your formats for date, time, and digit separators

By default, the UC Analytics date and time formats are set to month/day/year (M/d/yyyy) and hour:minute:seconds am or pm (h:mm:ss tt) for each user. When displaying numeric values, UC Analytics uses a period (.) for decimal values and a comma (,) as digit separators for thousands.

Each user can modify these settings to match their locale. These settings are configured per user. An administrator cannot set these values for all users.

To modify format settings
1
On the UC Analytics web site, click your user name that is displayed in top right corner.
2
Select User Profile.
3
Beside the Date Format or Time Format field, click and select the format you want.
4
Enter the values you want for the Decimal Separator and the Thousand Separator fields.
5
Click Save.
Overriding the time zone offset

UC Analytics determines the time zone that is used for scheduling and insights from the regional settings of the computer that is running the user browser. You can override the time zone that is used through your user profile.

To override the time zone setting
1
On the UC Analytics web site, click your user name that is displayed in top right corner.
2
Select User Profile.
3
Click the Use Specific button in the Time zone section.
4
In the field below, enter the value for the specific time zone offset that you want. For example, you might enter -5 or +2.
5
Click Save.

These settings are configured per user. An administrator cannot set these values for all users.

Adding data sources for Active Directory or Azure Active Directory

•
Adding data sources for different target environments
•
Permissions needed to collect Active Directory data
•
Adding data sources for Active Directory / Office 365 (hybrid)
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Creating an Domain Controller data source
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Creating a data source for Office 365 user subscription configuration
•
Adding data sources for native Office 365

Adding data sources for different target environments

Depending on the target environment, you can add different data sources to collect information from either on-premise Active Directory or Azure Active Directory.

•
If you are collecting from on-premise Active Directory or a hybrid Office 365 deployment in an Active Directory Forest / Office 365 (hybrid) target environment, you can add the following data sources:
•
Domain Controller
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Office 365 User Subscription Configuration
•
If you are collecting from a Azure Active Directory in an Office 365 (native) target environment, you can add the following data sources:
•
Office 365 User Subscription Configuration

For information about adding target environments, see Adding multiple Active Directory forests and Adding a target environment for native Office 365 .

Permissions needed to collect Active Directory data

Permissions needed to collect Active Directory data

To collect data from on-premise Active Directory or Azure Active Directory, you add different data sources to gather information. For each data source, you must specify the credential that is used to collect the data.

In most collections, you have the option to use the credential that is specified for the Data Engine service. If you want to use that credential for your data collections, ensure it has the permissions specified for that data source.

Permissions needed for the Domain Controller data source

By default, a target environment is configured for the Active Directory forest in which UC Analytics is installed. In the Active Directory Forest / Office 365 (hybrid) environment, you create a Domain Controller data source to collect on-premise Active Directory data.

The credentials that you must specify to collect the Active Directory data have the following permissions:

•
Read permissions on all the Active Directory user, group and contact objects

Alternately, when you add a Domain Controller data source, you can choose to use the Data Engine service credentials if these credentials have read permissions on the Active Directory user objects. You specify the Data Engine credentials during installation.

Permissions needed for the Office 365 user subscription configuration data source

The Office 365 User Subscription Configuration data source data source collects the user subscription information for either a native or a hybrid Office 365 implementation including licenses and subscribed services such as Exchange Online, Skype for Business Online, SharePoint Online, etc.

The credentials that you specify to collect native Office 365 user subscription configuration are used to connect to Azure Active Directory using remote PowerShell. The credentials must:

•
Have Azure Active Directory PowerShell access enabled.

Additional software prerequisites must be met if you want to collect Office 365 user subscription information. For more information, see the Software Requirements in the UC Analytics Release Notes.

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