The standard method for upgrading the plug-in is to install the latest version over the previous version of the plug-in. For installation instructions, see the Quest NetVault Backup Plug‑in for VMware User’s Guide.
2 |
From the NetVault Backup Process Viewer, check if any instance of NetVault VM mount daemon or NetVault VM mount CLI is running on the client. |
4 |
VDDK uses a kernel-mode driver for mounting a virtual machine during file-level backup and browse operations. The Plug‑in for VMware automatically starts a service for the driver when you install the plug-in, but it does not verify whether the service is running when you perform an upgrade or a reinstallation.
For information about installing the plug-in, see the Quest NetVault Backup Plug‑in for VMware User’s Guide.
Additional information is available from the following:
Quest provides software solutions for the rapidly-changing world of enterprise IT. We help simplify the challenges caused by data explosion, cloud expansion, hybrid datacenters, security threats, and regulatory requirements. We are a global provider to 130,000 companies across 100 countries, including 95% of the Fortune 500 and 90% of the Global 1000. Since 1987, we have built a portfolio of solutions that now includes database management, data protection, identity and access management, Microsoft platform management, and unified endpoint management. With Quest, organizations spend less time on IT administration and more time on business innovation. For more information, visit www.quest.com.
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
This product contains the following third-party components. For third-party license information, go to https://www.quest.com/legal/license-agreements.aspx. Source code for components marked with an asterisk (*) is available at https://opensource.quest.com.
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