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NetVault 12.1 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting

Changing the device view type

NetVault Backup provides two device view types:

•
Physical View – This is the default view type. This view displays the actual structure of the library, including all drives, slots, and entry/exit ports. Media are shown at their current location in the library.
•
Logical View – This view is centered around the actual media in a library. The device tree consists of two folders – Drives and Media. The libraries and drives are grouped as Drives, and the Media are grouped according to the Group Label.

To change the device view type, follow these steps:

1
In the Navigation pane, click Manage Devices.
2
Click Change View.
3
NetVault Backup will change the view from Physical to Logical or vice versa, and displays a message.

Opening and closing library door

Before opening a library door, you must issue the Open Door command from the WebUI. NetVault Backup puts a software lock on the library door to prevent anyone from opening the door without issuing the Open Door command. If you do not issue this command, NetVault Backup does not know when tapes are added, removed, or rearranged, and it may attempt to load non-existent media.

To open a library door from WebUI:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, click the applicable library. Click Open Door.
The library goes offline when you open the door.
3
To bring it back online, click the library and click Close Door.

Opening and closing entry/exit ports

To open or close entry/exit ports, follow these steps:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, click the applicable library. Click Open Entry/Exit.
3
To close the port after placing the media, click Entry/Exit Closed. If you have placed a cleaning media item in the port, click Entry/Exit Closed with Cleaning Media to move the media item to a cleaning slot in the library.

Unloading or importing tapes from entry/exit ports

To unload a tape from an entry/exit port:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, click the applicable library.
3
Select the port slot that contains the tape, and click Unload.
The tape is moved to a drive or slot:
•
If the media barcode is available in the NetVault Database, the tape is loaded to a free slot.
•
If the tape does not have a barcode or the barcode information is not available in the NetVault Database, the tape is loaded to a drive to read the header.
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