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タイトル
How to add a FILE to a CSR’s description field? -
説明
How to add a FILE to a CSR’s description field? -
原因
N/A. -
対策
Before Stat 6.1.0, the Description/Resolution tab was Text Control artifacts. To support 64-bit Stat had to change the Rich Text Editor (RTE) and it was replaced with Web Control (CK Editor) - Web Component artifacts.
A. Linking a CSR to another CSR
Enter Display Text ex: CHG-1042
Link Type: URL
Protocol: select other
URL: enter CSR: CHG-1042
Make sure there are no spaces in the URL section.
B. Attach a file to a CSR
