Domain Move cannot access the agent history error: "Access 403 Forbidden You're not authorized to access this page" (4328867)

Domain Move cannot access the agent history error: "Access 403 Forbidden You're not authorized to access this page"

Domain Move cannot access the agent history When we select the Agent and then click history we get Access 403 Forbidden You're not authorized to access this page.

This issue is a Known Limitation (34863) and a workaround was provided.

This is currently being investigated. The Current workaround for this is to look at the information in the event viewer. As that is what the agent history had intended to preset in this location.

A list of “Resolved Issues” is published in the product Release Notes accompanying new releases that can be referenced to identify if a fix for this defect has been implemented. Product Release Notes are available in the “release notes and guides” area of our Support Portal at quest.com/support

For more information on our Product Enhancements and Defects policy, see details published in our Global Support Guide available on the Support Portal.

34863