How to Enable Dell Updates in version 11.1 (4294088)

Starting in version 11.1, the appliance uses a new version of the Dell hardware catalog. The process of detecting and deploying hardware updates is very similar to the one used for device patching. Start by creating schedule updates to either detect, deploy, or both detect and deploy hardware updates. You can review the list of the available Dell updates on the catalog page. This page lists the updates for which signature files exist on the appliance.

• This feature requires the latest version of the KACE Agent to run on managed Dell devices.
  • A new prerequisite may require a Detect & Deploy prior to a full Detect for missing hardware updates.
• Existing data related to Dell hardware updates such as schedule history is not migrated from earlier versions of the appliance.
• User reports associated with Dell hardware updates and created with a previous version of the appliance are not migrated to version 11.1.

Due to reports and smart labels not being migrated, after the upgrade, broken smart labels and reports may exist related to Dell Updates. It is possible to run the Dell Updates Migration Report after a Dell Update download to identify these broken items for deletion or manual updates. Please see How to run the Dell Updates Migration Report (332677)

To watch a video related to Dell Updates in 11.1, see KACE Kontinuing Education (KKE): What's New - SMA 11.1 - Dell Updates (332639)

After upgrading to 11.1:

1. Review Dell Update Download Settings
   1. Security | Dell Updates | Dell Update Download Settings
   2. System | Settings | Control Panel | Dell Update Download Settings
2. Check for Update for the Dell Catalog
3. Upgrade all agents to 11.1.103
4. Run the Dell Update Migration Report to ensure all labels and reports are reviewed/updated/recreated

With the new Dell Update process, it is necessary to install a prerequisite application on the Dell devices. Run an initial Detect to ensure all devices have the prerequisite application, as this application will need to be detected and installed before other Dell Hardware Updates are detected.

To create a Detect schedule for Dell Updates:

1. Ensure all agents are 11.1.103
2. Go to Security | Dell Updates | Schedules
3. Choose Action | New (Wizard)
4. General Information
   1. Name
   2. Description
5. Action
   1. Detect
6. Detect
   1. All Updates
      1. The prerequisite application is always detected when using Detect All
   2. Update Labels
      1. Add Smart Label created in Dell Update Catalog for Name contains Inventory Agent (one example)
7. Devices
   1. All Devices
   2. Device Labels
   3. Specific Devices
8. Schedule
   1. Choose a schedule or leave set to None to run on demand with Run Now
9. Save
10. Use Run Now or wait for the scheduled run to review the results

Review all results from the Schedule Status summary. Consider creating labels for the missing Dell OpenManage Inventory Agent(for Dell Business Client Systems), so that a deploy schedule for this one missing prerequisite can be deployed individually.

After the prerequisite is installed on devices, a new Detect schedule may reveal additional Dell Update information.