戻る
-
タイトル
Foglight Agent Manager does not start up - Error: java.io.FileNotFoundException: C:\Quest\FglAM\state\default\messages\upstream.xml (Access is denied) -
説明
Foglight Agent Manager (FglAM) does not start up.The following error appears in the log file:ERROR [Startup Thread] com.quest.glue.common.comms.PersistMessagesTask - An unexpected error occurred which may cause undesired behavior. You may want to contact customer support if you see this error again: Marshalling error flushing messages to diskjavax.xml.bind.JAXBException: Could not write to [FGLAM_HOME]\state\default\messages\upstream.xml- with linked exception:[java.io.FileNotFoundException: [FGLAM_HOME]\state\default\messages\upstream.xml (Access is denied)] -
原因
The OS user who is starting up the FglAM is not the same as the one used for the installation.
Missing privileges on folder and files.
-
対策
Please make sure that the OS user used to start up the FglAM has the needed privileges on the FglAM installation directory. The use should have the same privileges like installation user.
Or use the same user as you used to install the FglAM.