"Rollback Installation" error received when attempting to upgrade or install Desktop Authority.
Installation fails on Installing manager Service with error:
"Index was outside the bounds of the array."
A possible cause is the certificate that was selected during the configuration.
For the installation or upgrade, use the Kace Desktop Authority Self Signed Certificate.
Once the installation is complete, the Desktop Authority Setup Tool can be used to change the certificate.
Refer to the article below for more information about the self-signed certificate.
How to create a new Self-Signed Certificate
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