How to get more information from a Web Client upgrade installer failure?
説明
In some situations, The web client upgrade for Change Auditor may fail, resulting with error messages that exit the installer.
原因
The web client installation upgrade failed due to a failure to extract or insert installation information required to complete the upgrade.
対策
Enable MSI debug logging and install manually to reproduce the issue:
Reproduce the issue by running the installer as shown below from an elevated command prompt (from the Installation folder in installation media): msiexec /i "Quest Change Auditor Web Client (x64).msi" /L*v c:\temp\CAWedInstall.log
The resulting .log file placed in the root directory may contain information valuable for troubleshooting. This may help the System Administrator or Quest Support in finding root cause.