戻る
-
タイトル
How to apply the latest hotfix for 5.9.5 -
説明
ArchiveManager 5.9.5 may encounter issues with the following scenarios:- New Exchange Online members are being created as ESM disabled in AM
- Existing Exchange Online members may be changed to ESM disabled from ESM enabled status
-
対策
1. Backup Existing DLLs:
a. Navigate to the ArchiveManager installation directory.
b. Locate these DLLs:
- Quest.AM.DirectoryConnector.dll
- Quest.AM.DirectoryServices.AzureActiveDirectoryProvider.dll
- Quest.AM.DirectoryServices.dll
c. Create a backup folder and copy these DLLs for safekeeping.
2. Download New DLLs:
a. Obtain the updated DLLs from the latest Hotfix download under https://support.quest.com/archive-manager/5.9.5/download-new-release :
- Quest.AM.DirectoryConnector.dll
- Quest.AM.DirectoryServices.AzureActiveDirectoryProvider.dll
- Quest.AM.DirectoryServices.dll
b. Save new DLLs in an accessible location.
3. Replace DLLs:
a. Go to the ArchiveManager installation directory.
b. Replace existing DLLs:
- Copy new Quest.AM.DirectoryConnector.dll and replace the existing one.
- Copy new Quest.AM.DirectoryServices.AzureActiveDirectoryProvider.dll and replace the existing one.
- Copy new Quest.AM.DirectoryServices.dll and replace the existing one.
4. Restart ArchiveManager Service:
a. Open the Services application on the server.
b. Locate "Archive Manager Directory Connector Service" in the list.
c. Right-click and select "Restart."
d. Confirm the restart if prompted.
5. Verification:
a. After restart, verify ArchiveManager and related services functionality, specially the ADC log by checking the ADC logs under your Logs directory
b. Confirm updated DLLs by checking the modified date. -
追加情報
Note: If the QAM is currently on 5.9.4 , add a Configuration Key Directory Connector Disable Enable Store Manager Update set to True in Configuration Console. Then Upgrade to 5.9.5, and before starting the ADC Service, Replace with this hotfix.