Error when trying to install the Directory Analyzer agents (4237054)

The following error my be logged in the DA install log:

"An error occurred while attempting to install the Directory Analyzer agent on to Domain Controller <DCName>. The account name is invalid or does not exist, or the password is invalid for the account name specified"

Confirm that the account and password are correct and has Admin rights on the Domain Controller.

Check to see if the agent was installed on the DC and that the service is running as the proper account. If not try changing the account and restart the service.

If the agent was installed, use the DA Agent Configurator to test the connections:

1. Open the following directory on the DC: C:\Windows\DAAgent
2. Run the DAAgentConfig
3. Click Test Connection With Server. If the test fails confirm that port 15602 is open between the AA server and the DC
4. Click Test Connection With Agent
5. If the tests fail and the ports are open, click Enable to enable diagnostic logging. Run the Tests again, collect the log and contact Support