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Quadrotech Nova Current - User Guide

Adoption Accelerator Delegation & Policy Control Reporting Tenant Management System Settings About

Service status

The Service Status calendar shows the individual incidents and outages that have occurred within Microsoft 365. Each incident has both current and historic data, as well its own ID, which can be entered into the search box if you are looking for a specific issue to investigate. This data is pulled from Microsoft's Service Status website.

Each incident has information regarding:

·User Impact: How each user may be affected by the incident.

·More info: Any additional information that Microsoft has provided on the incident.

·Current Status: The most recent update to the incident.

·Scope of Impact: Who this incident affects. This can range from a select amount of users, or a global outage.

·Root cause: How this incident was created.

You can filter the incident by its status. These are:

·Open: Incidents that are still ongoing

·Closed: Resolved issues

·Scheduled Maintenance: Incidents that will be undergoing repair.

You can also filter by service and/or workload using the drop-down menu.

See below for an example of the Status Service calender.

SEST1

How To...

Below are some how to's on Reporting.

Add a logo to your report

You have the option to add a logo to your report. This allows you to add your own unique branding to each report, including system reports.

To do this:

1.Sign in to Nova as an administrator and click on the cog icon in the top right hand corner.

2.Click System Settings in the Organization sidebar.

3.In Overview, click Custom Branding.

4.Click Upload logo, then select the image you would like to include in your reports.
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Your report should now be located in your reports, like the Quadrotech logo as seen below, in both the Nova Report Center and when downloaded as a PDF.

logo3

 

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You may only have one logo on your report at a time. To remove the logo, follow the steps above and click Remove logo.

Combine multiple charts

Combining multiple charts allows you to see your data in one easy-to-read graph, giving you easy comparison between a variety of data sources.

You are able to combine as many charts as you like, however there are a few caveats to keep in mind:

·The charts you would like to combine must be the same chart type e.g. bar, line, column. You are unable to combine pie charts.

·The axis types must be the same. This is your applied to and series name categories when creating your chart.

 

To combine your charts:

1. Create your chart. Remember that only bar, column and line graphs can be used for combining. To see how to create a chart, check out this section.

2.Click the Overlay checkbox to select the charts you would like to combine.
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3. Once you have selected 2 or more charts to overlay, click Combine sections.
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Your charts should now be combined into one. Your sets of data will be individually color coded for easy analysis, and you can hover over your data to get specific numbers.
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You can uncombine your charts at any time by clicking Uncombine. This is useful if you need to edit one chart within your combined report, as you can not do so when your charts are combined.

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