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NetVault 12.3 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting

Cloning a deployment task

You can use the clone method to create a deployment task from an existing task. After the task is cloned, you can modify the installation packages, target clients, and other installation settings for the task.

To create a deployment task from an existing task:
1
In the Navigation pane, click Deployment Task Status.
2
In the task table, select the task, and click Clone.
3
Complete Step 3 through Step 11 in the section Performing push installations.

Adding clients

This section includes the following topics:

•
Adding a client to the NetVault Backup Server
•
Adding multiple clients
•
Firewall settings
•
Locating a client
•
Checking communication through a firewall
•
Removing a client from the list of available clients

Adding a client to the NetVault Backup Server

To use a client in a backup or restore operation, you must first add the client to the NetVault Backup Server. You can use the configuration wizard to add and configure a NetVault Backup Client.

 
* 
NOTE: A NetVault Backup Server can only support clients of the same version as itself or older. The NetVault Backup Client software version cannot be higher than the NetVault Backup Server software version.

To back up the client machine added by MSP administrator, first add them to default client group.

To add a client to the NetVault Backup Server:
1
In the Navigation pane, click Manage Clients, and then click Add Client.
 
* 
NOTE: The client list is not displayed for tenant administrator. Tenant administrator must use the Find Machine option to locate and add such clients.
2
If the client is password-protected, type the NetVault Backup password for the client. You can also provide the root or administrator password for the client.
If a NetVault Backup password is not set for the client, provide the root or administrator password for the client.
Click Next.
This page is not displayed if security is disabled on the client. For more information, see Configuring security settings.
3
Type a descriptive text for the client, and click Next.
4
If the client resides on a network that is outside the firewall, select the Client is Outside Firewall check box, and configure the firewall settings. For more information, see Firewall settings.
Click Next.
5
After the client is successfully added to the server, a message is displayed.

The client machine is listed on the Manage Client page. You can view the following information about the machines:

•
Status: Displays the status icons, which indicate whether the client is online of offline.
•
Client: Displays the NetVault Backup name assigned to the client.
•
Version: Displays the NetVault Backup version installed on the machine.
•
Description: Displays the client description.
•
Trace Status: Select or clear the check box to enable or disable tracing on the relevant NetVault Backup client machine to capture diagnostic information. For more information, see Enabling tracing and Disabling tracing.
The following table provides a brief description of the client status icons.
 
Table 17. Client status icons
Icon
Description

The client is online. You can add the client to the NetVault Backup Server.

The client is online, but it is password-protected. To add the client, you require its NetVault Backup password.

The client is offline. Try adding the client later when it is online.

Adding multiple clients

When adding clients to NetVault Backup Server, only an MSP administrator can use the following procedure to add multiple MSP clients at the same time.

 
* 
NOTE: A NetVault Backup Server can only support clients of the same version as itself or older. The NetVault Backup Client software version cannot be higher than the NetVault Backup Server software version.
To add multiple clients to NetVault Backup Server:
1
In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, select the Install Software/Add Clients option.
2
On the Machines to Be Added as Clients page, , next to Machines, click the add (+) drop-down list, and select a method for adding the deployment targets.
3
In the Add Machines window, on the Machine Details tab, enter the following details based on your method selection.
 
Method
Description

By FQDN or IP

To manually add the deployment targets, select this method.

On the Machine Details tab, specify the FQDN or IP address of the client.

Click Next.

From Active Directory

To select machines from an Active Directory Domain, select this method.

On the AD Details tab, provide the following details:

•
AD Server Address: Type the host name or IP address of the Active Directory Server.
•
User Name: Specify a Domain Account that is in the local Administrators group of all target machines.
The user name must be specified in the following format:
<AD domain>\<user name>
— or —
<NETBIOS name>\<user name>
— or —
<user name>@<AD domain>
•
Password: Specify the password for the user account.

Optionally, if you want NetVault Backup to remember the password for this user name, select Save Credential.

NOTE: Saved credentials are visible only to the user who saved them. They are not available to any other users.

Click Connect.

In the list of Active Directory Objects, select the target machines, and click Next.

From a file

To import the target list from a file, select this method.

In the Add machines from file dialog box, click Select a file. After selecting the file in the browse window, click OK to upload the file.

For more information about the file format, see File format for specifying deployment targets.

4
Configure the applicable parameters.
 
Option
Description

Installation Settings

On the Installation Settings tab, provide the NetVault Backup password.

If no NetVault Backup password is set for the client, specify the administrator password for the machine.

Click Next.

Client Settings

On the Client Settings tab, provide the following details:

•
Client Description: Type a descriptive text for the client.
Client description can help you determine the location of the client or the role of the machine.
•
Client Group: To add the client to one or more client groups, select the corresponding check boxes.
The client groups that are configured to contain all clients are selected by default. You cannot change these selections.

Click Next.

Firewall Settings

If the client resides on a network that is outside the firewall, select the Client is Outside Firewall check box on the Firewall Settings tab, and provide the TCP/IP port specifications. For more information about these settings, see Firewall settings.

5
To save the client details, click OK.
6
Before submitting the task, do the following:
•
Click Verify to check connectivity to the clients. If any errors are reported, click Edit, and modify the applicable installation parameters.
•
If you want to assign a user-defined task name, type the name in the Task Name box.
7
To submit the task, click Add Clients.
You can monitor the progress and status of the task from the Deployment Task Status page. For more information, see Monitoring deployment tasks.
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