Web Service auditing is disabled by default. You can enable Web Service auditing from the Change Settings page.
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In the Navigation pane, click Change Settings. |
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On the NetVault Server Settings page, under Services, click Web Service. In the Web Service dialog box, configure the following setting: |
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Enable Web Service auditing: To track Web Service requests, select this check box. When Web Service auditing is enabled, NetVault creates an audit log file “webservice-audit.txt” in the NetVault installation directory to record the Web Service requests. |
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Click Apply to apply the new settings and close the dialog box. |
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In the Navigation pane, click Change Settings. |
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On the NetVault Server Settings page, under Services, click Web Service. In the Web Service dialog box, configure the following setting. |
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Click Apply to apply the new settings and close the dialog box. |
By default, the timeout period for saveset removal request is set to 600 seconds. When the Web Service Worker Process (nvwsworker) sends the delete request to Media Manager, it waits for 600 seconds. If the Media Manager is unable to complete the request within this period, the Web Service Worker Process times out and reports an error (“Failed to receive reply from Media Manager”). If you receive this error, change the SavesetRemoveTimeout setting in the webservice.cfg file.
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Open the file webservice.cfg in a text editor. You can find this file in the config directory under the NetVault installation directory. |
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