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NetVault 13.3.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Setting expiry for Snapshots

Each snapshot has an expiration date and time, you can preserve a snapshot to prevent it from expiring. Snapshot expires when the backup Saveset expires, even if the snapshot expiry date is greater than Saveset Expiry date. However, if this snapshot is already mounted, the snapshot goes in the pending state if the saveset has expired.

To set an expiry date of snapshot
1
In the navigation pane, click Create Restore Job.
2
On the Create Restore Job — Choose Saveset page, select the SaveSet Name and then click Explore Snapshots.
3
Select the snapshot from the Saveset Name list and click Set Expiry.
4
Select Change Expiry Date, and choose the options to set the expiry date and click Ok.
•
On: Set the date from the calendar and set the time.
•
Now: Snapshot expires Immediately.
•
Expire with Saveset: Snapshot never expires.
* 
NOTE: In case of Huawei OceanStor Device Manager and NetApp ONTAP Device Manager, you can only set an option to expire snapshot immediately.
In the Explore Snapshot page, the Expires column updates the date and time.

Mounting Snapshots

You can mount any available snapshot, to access the data available in the snapshot. Snapshots must be mounted on a MediaAgent with the same operating system as the snapshot volumes. Currently, snapshots are mounted only on Windows machine. You can mount these snapshots on a particular drive or a specified empty folder. Once the snapshot is mounted you can view the details of each snapshot, which helps during the restore operation.

* 
NOTE: In the case of Huawei OceanStor Device Manager, to mount a snapshot, the host where the LUN is mounted and host where the snapshot will be mounted must be in same host group.
NOTE: In the case of NetApp ONTAP Device Manager, to mount a snapshot, the host on which the LUN is mounted and the host where the snapshot will be mounted must be in the same initiator group.
To mount a snapshot
1
In the navigation pane, click Create Restore Job.
2
On the Create Restore Job — Choose Saveset page, select the SaveSet Name and then click Explore Snapshots.
3
Select the snapshot from the Saveset Name list to mount and click Mount.
4
Select the machine to mount the selected snapshot, and click Next.
You can mount the snapshot on multiple client machines.
5
Select the drive or folder path to mount the snapshot.
To mount the snapshot on drive:
•
Select Mount using drive letter, and select the drive from the list, and click Mount.
 
* 
NOTE: The drive letter of the respective client machine is not available which is already used by the client machine.
To mount the snapshot in a folder:
•
Select Mount in folder, and browse the folder for the mount point, and click Mount.
You can select empty folder from any of the drives available for the selected machine.
•
In the Explore Snapshot page, the status in Mounted column changes to Yes.

Unmounting Snapshots

The unmount snapshot operation removes the snapshot that is mounted on the drive or folder.

To unmount a snapshot
1
In the navigation pane, click Create Restore Job.
2
On the Create Restore Job — Choose Saveset page, select the SaveSet Name and then click Explore Snapshots.
3
Select the snapshot from the Saveset Name list to unmount and click Unmount.
 
* 
NOTE: Check status of the snapshot in Mounted column.
4
Select the client machine where the snapshot is mounted to unmount, and click Ok.

In the Explore Snapshot page, the status in Mounted column changes to No.

Managing NetVault dashboard

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About NetVault dashboard
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Configuring Dashboard
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Viewing NetVault dashboard
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Managing a widget on NetVault dashboard
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