NetVault Plug-in for VMware 13.2

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System requirements

Before installing Plug‑in for VMware, ensure that your system meets the requirements outlined in the following table and in the Quest NetVault Compatibility Guide available at https://support.quest.com/technical-documents.

Table 3. System requirements
Requirement	Details
Operating systems	For a list of supported OS distributions and versions, see the VDDK 7.0.3 Release Notes.
NetVault versions	The Plug‑in for VMware 13.2 requires NetVault 13.2 or later. For complete supported-platform information, see the Quest NetVault Compatibility Guide available at https://support.quest.com/technical-documents.
Packages	On a Windows operating system, the Plug‑in for VMware 13.2 requires Microsoft Visual C++ 2017 or later. Using the plug-in without this package results in a “Failed to get connection to plugin” error.


	NOTE: To use the Virtual Disk Development Kit (VDDK) with OEM ESXi, you require VMware ESXi Foundation, Standard, or Enterprise license. This license can be obtained from OEM or VMware directly.

Upgrade and compatibility

Plug‑in for VMware 13.2 requires NetVault 13.2 or later. For complete supported-platform information, see the Quest NetVault Compatibility Guide.

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Cannot browse mounted virtual machines after upgrading NetVault: After installing the plug‑in, if you upgrade the NetVault software, you must reinstall the plug-in on that machine. Otherwise, you cannot open the Drives node of a mounted virtual machine for any new file‑level backups.

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Restart the NetVault Service if “nvvmwmount.exe” was running during upgrade: If the mount process “nvvmwmount.exe” was running during an upgrade from 2.x, restart the NetVault Service on the client.