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NetVault Plug-in for VMware 13.1.3 - User Guide

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Introducing NetVault Plug-in for VMware

About NetVault Plug-in for VMware

Key benefits Feature summary

Target audience Recommended additional reading

Installing the plug-in

About plug-in editions Deployment overview Prerequisites Installing the plug-in Removing the plug-in

Configuring the plug-in

Adding a server Reconfiguring a server Removing a server Supported transport modes Configuring default settings Enabling or disabling CBT on virtual machines

About CBT Enabling CBT on individual virtual machines Disabling CBT on a virtual machine Manually disabling CBT on a virtual machine

Enabling or disabling quiescing of virtual machines

About quiescing virtual machines Enabling quiescing of virtual machines Disabling quiescing of virtual machines Removing backup preferences for a virtual machine

Unlocking a virtual machine

Defining a backup strategy

About backup methods and types Data backed up and restored for different disk types

RDM disks

Backup and recovery strategy

Using the image-level backup method

Adding patterns to use for inclusion and exclusion of virtual machines Understanding the Distributed Jobs feature Performing image-level backups Continuous data protection backups

Prerequisite

Performing continuous backups

Continuous data protection and Plug-in for Data Copy Additional notes Backup selection tree icons

Restarting a backup job Resetting CBT on a virtual machine Monitoring job progress

Using the file-level backup method

Performing file-level backups Performing file-level continuous backups

Backup selection tree icons

Removing the snapshot and mount folder manually

Restoring image-level backups

About restoring image-level backups Restoring a full virtual machine or individual virtual drives

Prerequisites Restoring data

Important notes Restore selection tree icons

Starting a virtual machine

Relocating a virtual machine to an alternate ESXi Server Restoring a virtual machine to an alternate vCenter Server Renaming a virtual machine during restore Performing file-level restores from image-level backups

Restore selection tree icons

Recovering a virtual machine using Instant Restore Restoring virtual machine disk and configuration files

Restore selection tree icons

Restore selection tree icons

Recovering a virtual machine from the restored files

Searching for files in savesets Viewing media list

Restoring file-level backups

About restoring file-level backups Restoring file-level backups using shared network drives

Setting up a network share Restoring data

Restoring file-level backups using the built-in Plug-in for FileSystem

Prerequisites Restoring data

Searching for files in savesets Viewing media list

Troubleshooting

NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Linux Hybrid version of the plug-in does not run on 64-bit OS Crash occurs during a backup CBT-based image-level backup fails SAN transport reports errors when multiple backups access the same datastore Default SCSI controller type on RHEL 7 and RHEL 6 File-level backups do not back up data for a reparse point Restore job fails when using SAN transport Restore job fails to add a virtual machine to the server inventory or to the alternate standalone ESXi Server Disk type is always Thick Provision Eager Zeroed after restoring an image-level backup Backup jobs of virtual machines protected by vSphere FT fail intermittently RDM disks are restored to VMDK files Unable to consolidate image-level backups Restore job fails on Linux when file size exceeds 50 MB Web Service process displays message that indicates the server is unavailable Installing an update puts the VMware Vstor2 MntApi driver into an inconsistent state Backing up and restoring encrypted disks Backing up a cloned virtual machine that has the same UUID Backing up virtual machines that are protected by vSphere FT Error using VVols with a storage array Backup proxy opens in NBD mode instead of HotAdd transport mode

Diagnosing virtual machine issues SOAP messages Generating VDDK logs

Web Service process displays message that indicates the server is unavailable

If the Diagnose Virtual Machine method is unable to return any result within the timeout interval (five minutes), the Web Service process displays the following message: “Error: The remote machine: <Name of the NetVault Server> is unavailable”

You can close this dialog box to continue the current operation. In the background, the Diagnose Virtual Machine method runs the cleanup process to remove any snapshot that it has created.

Installing an update puts the VMware Vstor2 MntApi driver into an inconsistent state

Installing an update of the plug-in puts the VMware Vstor2 MntApi driver into an inconsistent state.

If you are using a Windows-based proxy server, restart the server after you remove a VDDK. If you try to install or remove the VMware Vstor2 MntApi driver without restarting the server, you might encounter an error. For more information, see http://pubs.vmware.com/Release_Notes/en/developer/vddk/65/vsphere-vddk-65-release-notes.html.

Before installing the latest version of the plug-in, complete the following steps:

1

Remove the existing version of the plug-in.

2

Check the status of VMware Vstor2 MntApi driver.

3

If the driver is present, delete it.

4

Install the latest version of the plug-in.

Backing up and restoring encrypted disks

Support of virtual-machine encryption became available starting with vSphere 6.5; however, the plug-in does not support backup and restore of encrypted disks.

Backing up a cloned virtual machine that has the same UUID

When a virtual machine is cloned outside the vCenter Server, it may have the same UUID as the original virtual machine. If this cloned virtual machine is selected for a backup, the plug-in may back up the original virtual machine instead of the clone.

To correct this issue, you must change the UUID of the cloned virtual machine. For more information about changing the UUID of a virtual machine, see http://kb.vmware.com/kb/1002403.

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