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Unified Communications Analytics 8.8.2 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Exchange and Office 365 Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Backup and recovery options Appendix F:Custom configurations Appendix G: Questions and answers about UC Analytics

Accounts used during installation

The account that you use to install UC Analytics must be a local administrator on the computer. If you are distributing the services, the account must have local administrator rights on each computer on which you are installing.

During installation you can specify an account that is used to run the Data Engine service. This account must be a domain account and must have local Admin rights on the computer on which the Data Engine service is installed.

By default, the account that is used to install UC Analytics is set as a product administrator, which means that the account can access the Admin Settings which are used to configure the product.

If a service account has changed, you can update the account using the Change Service Account option in the Deployment Manager. This option changes the account in Windows for the UC Analytics services and in the UC Analytics configuration database. For more information, see Changing the service account .

Performing a pilot installation

A pilot installation installs all services on a single computer. All servers on which UC Analytics services are installed must have a static IP address defined.

1
Copy the UC Analytics.exe file to the computer on which you want to install and double-click the file.
Double-click the autorun.exe file and select the Install tab.
3
Select Pilot Install.

Performing a production installation

When you perform a production installation, you can install different services on separate computers. You can run the installer centrally and remotely deploy the different services to different computers.

When planning a distributed installation, be aware of the following factors:

For information about rules for distributed installations, see Rules when performing a distributed installation .

1
Copy the UC Analytics.exe file to the computer on which you want to install and double-click the file.
Double-click the autorun.exe file and select the Install tab.
3
Select Production Install.
5
Select either Recommended Deployment or Advanced Deployment.

Less than or equal to 64 GB RAM

One option is displayed.

Greater than 64 GB RAM but less than or equal to 128 GB RAM

Two options are displayed.

Greater than 128 GB RAM

Three options are displayed

2
4
Repeat Step 2 and Step 3 for each server on which service roles will be installed.
1
To remove any roles from the current server, click Edit Properties and remove the roles that you do not want installed.
a
Click Add Server.
d
Repeat Step a and Step b for each server on which UC Analytics roles are to be installed.
7
Click Advanced, enter any changes to the properties for the selected server role and click OK.

Query Port Number

If the port is already used by another application, change the port number. This port is used by the web site to access the Data Engine service for query purposes.

Configuration Port Number

If the port is already used by another application, change the port number. This port is used by the web site to access the Data Engine for configuration purposes.

Primary Data Collector

When installing the Data Engine (Collector), you can specify that the collector be used as the primary collector that is used to run any background jobs such as Database Consistency. For information about these jobs, see Data sources that run in background as needed .

By default, the first installed Data Engine (Collector) is set to be the Primary Data Collector.

Physical Memory (MB)

Calculate automatically

Ensure the check box is selected to calculate whether sufficient memory is available. If you clear the check box, the value you enter in text box is assigned.

Query Port Number

If the port is already used by another application, change the port number. This port is used by the Data Engine service to access the Query Engine service.

Physical Memory (MB)

Calculate automatically

Ensure the check box is selected to calculate whether sufficient memory is available. If you clear the check box, the value you enter in text box is assigned.

Query Port Number

If the port is already used by another application, change the port number. This port is used by the Query Engine service to access the Storage Engine service.

Installing a second Storage Engine after installation

At some later date, if you have installed only one Storage Engine, you might decide to install a second Storage Engine. For information about adding a second Storage Engine to an existing installation, see Deploying a second Storage Engine .

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