Unified Communications Analytics 8.8.2


	IMPORTANT: It is not recommended that you use the built-in domain Administrator account for installing or for accessing UC Analytics. If you have a child domain in your environment, or if you have two root level domains, you will be unable to install the product or access the web site.

Changing a service account before upgrading

If a service account has changed, you can update the account using the Change Service Account option in the Deployment Manager. This option changes the account in Windows for the UC Analytics services and in the UC Analytics configuration database. For more information, see Changing the service account .

Performing a pilot installation

A pilot installation installs all services on a single computer. All servers on which UC Analytics services are installed must have a static IP address defined.

To perform a pilot installation of UC Analytics

Copy the UC Analytics.exe file to the computer on which you want to install and double-click the file.

- OR -

Double-click the autorun.exe file and select the Install tab.

Beside the heading for the UC Analytics Installer, click Install.

Select Pilot Install.

Enter information about the environment from which you want to gather data such as the number of Active Directory users, Exchange mailboxes, Skype for Business/Lync users, and/or Cisco users and the time that you want to retain the collected data.

The UC Analytics installer verifies the disk space and physical memory (RAM) on the selected server and provides approximate estimated recommendations for your hardware configuration.

Enter the credentials that will be used to run the Data Engine service and click Next.

The account must be a domain account (not a local computer account) and must have local Admin rights to the computer on which the Data Engine service is being installed.

Verify that the software prerequisites are met and click Next.

Specify the users who will be product administrators and have access to Admin Settings and click Next.

By default, the account used to install UC Analytics is added to the accounts that can access the Admin Settings. You can add additional users by rerunning the installer and selecting to add additional product administrators.

Accept the license agreement and install the product.

To access Admin Settings, open the UC Analytics web site:

http://<ServerName>/Analytics

Click the gear icon

on the home page side bar.

Performing a production installation

When you perform a production installation, you can install different services on separate computers. You can run the installer centrally and remotely deploy the different services to different computers.

When planning a distributed installation, be aware of the following factors:

•

All servers on which the UC Analytics services are installed must have a static IP address defined.

•

The port numbers that are specified for the various services are the user port numbers (1024-49151). Any port number that you specify should not already be in use. If you have a firewall, ensure that the ports that you specify have access.

•

You can install additional collector roles (Data Engine and Query Engine). It is recommended that if you install a Data Engine (Collector) on a server, you also install a Query Engine (Collector) on the same server.

•

To improve performance and distribute the data storage load, you can install multiple instances of the Storage Engine service. Ensure that you specify a storage directory in which you have enough available disk space; otherwise the installer will use the default installation location.

For information about rules for distributed installations, see Rules when performing a distributed installation .

To perform a production installation of UC Analytics

Copy the UC Analytics.exe file to the computer on which you want to install and double-click the file.

- OR -

Double-click the autorun.exe file and select the Install tab.

Beside the heading for the UC Analytics Installer, click Install.

Select Production Install.

Select either Recommended Deployment or Advanced Deployment.

Recommended Deployment

If you selected Recommended Deployment, the installer displays the recommended deployment options for one or more servers. It shows the recommended memory and storage for each configuration.

Table 12. Deployment options based on estimated RAM required.
Estimated RAM required	Number of options displayed
Less than or equal to 64 GB RAM	One option is displayed.
Greater than 64 GB RAM but less than or equal to 128 GB RAM	Two options are displayed.
Greater than 128 GB RAM	Three options are displayed

Select the option that you want.

The Configuration Deployment page shows all the service roles to be installed and shows a placeholder server (Server1, Server2, and so on) with the appropriate roles selected.

Select a server and click Edit Properties.

Enter the actual server name for the server on which the service roles will be installed.

If you want to install the service application binaries (program modules) on a drive other than C or to a different directory, enter the path for the location in the Application Binaries Directory Path field.

Repeat Step 2 and Step 3 for each server on which service roles will be installed.

Advanced Deployment

If you selected Advanced Deployment, the installer displays the Configuration Deployment page with all the service roles to be installed and lists the current server with all roles selected.

To remove any roles from the current server, click Edit Properties and remove the roles that you do not want installed.

To add additional servers and specify the roles that should be installed on each server, use the following steps:

Click Add Server.

Specify the server name and select the check boxes for the server roles that are to be installed.

Repeat Step a and Step b for each server on which UC Analytics roles are to be installed.

For most installations, you can use the default values defined for each server role. However, you can change the default values if necessary.

To change the default values for a server role, click Edit Properties.

Click Advanced, enter any changes to the properties for the selected server role and click OK.

Table 13. Data Engine service properties.
Query Port Number	If the port is already used by another application, change the port number. This port is used by the web site to access the Data Engine service for query purposes.
Configuration Port Number	If the port is already used by another application, change the port number. This port is used by the web site to access the Data Engine for configuration purposes.
Primary Data Collector	When installing the Data Engine (Collector), you can specify that the collector be used as the primary collector that is used to run any background jobs such as Database Consistency. For information about these jobs, see Data sources that run in background as needed . By default, the first installed Data Engine (Collector) is set to be the Primary Data Collector.

Table 14. Query Engine service properties.
Physical Memory (MB) Calculate automatically	Ensure the check box is selected to calculate whether sufficient memory is available. If you clear the check box, the value you enter in text box is assigned. NOTE: Physical memory is automatically assigned during installation. After you successfully install, if you display the properties dialog, the currently installed physical memory is displayed in the text box.
Query Port Number	If the port is already used by another application, change the port number. This port is used by the Data Engine service to access the Query Engine service.

Table 15. Storage Engine service properties.
Physical Memory (MB) Calculate automatically	Ensure the check box is selected to calculate whether sufficient memory is available. If you clear the check box, the value you enter in text box is assigned. NOTE: Physical memory is automatically assigned during installation. After you successfully install, if you display the properties dialog, the currently installed physical memory is displayed in the text box.
Query Port Number	If the port is already used by another application, change the port number. This port is used by the Query Engine service to access the Storage Engine service.