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Foglight for SQL Server (Cartridge) 6.3.0 - Release Notes

Troubleshooting

This section provides a list of references which address the most commonly faced issues relating to remote connectivity, allowing for easy troubleshooting using the vendor's information knowledge base:

•
To verify TCP/IP connectivity for SQL statement collections, Management Studio (SSMS) cannot be used as other protocols may be leveraged. Instead, verify connectivity using a UDL as detailed here: https://support.microsoft.com/kb/308075/.
•
To verify the WMI connectivity using a Microsoft Windows built-in utility, see https://technet.microsoft.com/en-us/library/cc180684.aspx.
•
To troubleshoot WMI access permissions, see http://blogs.technet.com/b/askperf/archive/2007/08/14/wmi-troubleshooting-permissions.aspx.
•
For information about WMI connectivity from Windows Server 2003/Vista and later versions, see http://msdn.microsoft.com/en-us/library/aa822854(VS.85).aspx.
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For WMI troubleshooting tips and techniques, see http://msdn.microsoft.com/en-us/library/aa394603(VS.85).aspx.
•
For PI troubleshooting tips: exclude the SQL PI repository directory (named Infobright™) from real-time scanning (for example, Antivirus software). For a virtual machine, the CPU and memory allocations must be reserved.

Product licensing

Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and the Foglight for Infrastructure), others may require an additional license.

Foglight for SQL Server is covered by the base Foglight license that allows cartridges to be installed. The SQL Performance Investigator extension requires a dedicated license.

To activate a trial or a purchased commercial license:
1
On the navigation panel, under Dashboards, click Administration > Setup > Manage Licenses.
2
Click Install.
3
In the Install License dialog box, click Browse.
4
In the file browser that appears, specify the location of the license file.
5
In the Install License dialog box, click Install License.

Getting started with Foglight for SQL Server

Contents of the release package

The Foglight for SQL Server 6.3.0 release package contains the following:

•
Foglight for SQL Server cartridge:
•
DB_SQL_Server-6_3_0.car
•
Product documentation, including:
•
Foglight for SQL Server User and Reference Guide (PDF and online help)
•
Foglight for Databases Deployment Guide (PDF)
•
Foglight for SQL Server Release Notes (this document)

Contents of the release package

Getting started with Foglight for SQL Server

The Foglight for SQL Server 6.3.0 release package contains the following:

•
Foglight for SQL Server cartridge:
•
DB_SQL_Server-6_3_0.car
•
Product documentation, including:
•
Foglight for SQL Server User and Reference Guide (PDF and online help)
•
Foglight for Databases Deployment Guide (PDF)
•
Foglight for SQL Server Release Notes (this document)
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