Deployment of ControlPoint Onine Configuration Site Fails During Installation
Issue
During ControlPoint Online installation, the following error occurs:
Possible Reason
The operating system is not using TLS version 1.2 by default.
Resolution
Enable TLS version 1.2 on the server. Refer to the following Microsoft articles for complete instructions.
·Transport Layer Security (TLS) best practices with the .NET Framework
Cannot Launch ControlPoint Online After Installation
Issue
After installing ControlPoint Online, I cannot successfully launch the application.
Possible Reason
TLS 1.3 is enabled on the server. (TLS 1.3 is enabled by default on Windows Server 2022 but is not yet supported for O365).
Resolution
1.Launch IIS Manager
2.Navigate to Sites > ControlPoint Online
3.Click on Bindings then click on Edit to edit the site bindings
4.Check the Disable TLS 1.3 over TCP box then click OK.
5.Refresh your ControlPoint Online session.