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MessageStats 7.7.2 - Reports User Guide

Viewing, Creating, and Editing MessageStats Reports My Reports and Corporate Reports Exchange Executive Summaries Reports Exchange Organizations Reports Exchange Server Reports Exchange Content Analysis Reports Exchange Mailboxes Reports Exchange Mail Contacts Reports Exchange Distribution Groups Reports Exchange Public Folders Reports Exchange Storage Reports Exchange Internet Reports Exchange Inventory Reports Migration Reports MessageStats Gathering Reports Appendix A: How to Read the Reports Report Filter Definitions

Subject Auditing Reporting

Auditing allows you to specify message header details such as the originator, receiver, subject line, and message identifier to be checked for matches. Message subject auditing allows you to search for text strings that are contained in message subject lines.

The Subject Auditing reports show the messages that were captured by comparing text from a defined list of text search criteria and the message subjects of all messages contained in the tracking logs for a selected server.

Setting Auditing for Subject Text in Messages

You can define the message subject auditing criteria using the Message Subject Auditing property page in the MessageStats Console.

To add subject line text to the audit list
1
Select Exchange Organizations from the navigation tree.
2
Select an Exchange organization, right-click and select Properties.
3
Select the Message Subject Auditing tab and click Add.
4
Enter the subject text and click OK.
When identifying the audit text, be specific. The less explicit you are, the greater the number of captured messages. As the number of captured messages increases, the time it takes to complete the gathering also increases.
 
Table 1. Subject Audit reports.
Report
Description
Filters

Subject Sent Audits

This report lists the relevant message header information for messages that originated in the Exchange organization that match the defined list of subject audit criteria.
•
Date
•
Date/Time Display
•
Subject Keyword
•
Originator
•
Recipient

Subject Received Audits

The Subject Received Audits report lists the relevant message header information for messages that originated outside the Exchange organization that match the defined list of subject audit criteria.
•
Date
•
Date/Time Display
•
Subject Keyword
•
Originator
•
Recipient

Departmental Reporting

The Departmental Reporting reports provide a high-level overview of traffic and storage within your Exchange organization, grouped by the Department field. The Department attribute is set for mailboxes in Active Directory.

The Departmental reports provide a tool that you can use to determine how your departments use Exchange resources. Departmental reporting can be a key component in understanding overall departmental productivity and the associated costs.

When you view report data, you can see which departments generate the most email traffic or use the most storage. You can view trends to see how departmental usage changes over time.

 
Table 2. Departmental reports.
Report
Description
Filters

Mailbox Sizes by Department

This report provides a graphical view of the storage used by mailboxes with the same Department attribute.

This report is valuable in understanding the overall usage of storage by departments in your organizations.

This report provides links to more detailed information:

•
Click a name in the Department column to view the Mailbox Sizes by Department report.
•
On the Mailbox Sizes by Department report, click a mailbox name in the Display Name column to view the Mailbox Activity Summary report for the selected mailbox.
•
On Mailbox Activity Summary report, click a name in the Display Name column to view the Mailbox Sizes report for the mailbox.
•
Date
•
Select Top
•
Display Options
•
Mailbox Size
•
Department
•
Organization

Mailbox Activity by Department Summary

This report provides a view of the traffic generated by mailboxes with the same Department attribute. This report is valuable in understanding the usage of email by departments in your organizations.

This report provides links to more detailed information:

•
Click a name in the Department column to view the Internal vs. External Activity by Department report.
•
Date
•
Detail Level
•
Display Options
•
Department
•
Organization

Region Activity Reporting

Once you have enumerated your Exchange organization topology, you can group Exchange servers into more meaningful groups called regions using the Regions node in the MessageStats console. Regions allow you to sort and group MessageStats usage reports based on a logical structure that more closely matches that of your enterprise. For example, you can create regions that contain Exchange servers that are located in a specific geographical area.

The Region Activity reports provide a high-level view of the physical messages handled by the servers in your defined regions.

 
 
Table 3. Region Activity reports.
Report
Description
Filters

Region Activity Summary

This report shows the physical messages that are handled by all the Exchange servers in a user-defined region. It provides a comparison of mailbox-generated activities with system-generated activity. Graphs allow you to isolate the user traffic from system overhead. You can see the percentage of user activity compared to the percentage of system overhead traffic for the servers in the region.

You can use the Insert Field option to include information about the external and internal messages sent and received by servers in the region
•
Date
•
Detail Level
•
Display Options
•
Region
•
Organization

Region Internal vs. External Activity

This report shows Exchange activity from a server perspective for all the servers in a user-defined region. It provides the number of mail messages created and received by each mailbox on each server in a region. Region activity is separated into internal traffic and external traffic. The report includes SMTP-submitted traffic that is identified as internal or external to an Exchange organization.

You can identify the IP Subnets and SMTP Namespaces that should be reported as internal traffic when you set the properties for an Exchange organization in the MessageStats console. For more information, see the section about Setting Properties for an Exchange Organization in the MessageStats Administrator Guide.

For more information about how to read this report, see Viewed from a Server Perspective .

You can use the Insert Field option to include information about the user and system messages sent and received by servers in the region.
•
Date
•
Detail Level
•
Display Options
•
Region
•
Organization

Organizational Traffic Reporting

The Organizational Traffic report is a high-level report that includes inbound and outbound usage statistics across multiple Exchange organizations. It shows the breakdown of internal and external traffic sent from an organization.

 
Table 4. Organizational Traffic reports.
Report
Description
Filters

Organizational Traffic

The report presents a graph and a table that provides a high-level view of the flow of email in and out of an Exchange organization. The Total row displays the sum of all columns, and the Average row divides the total for each column by the number of Exchange organizations.

If you do not select an Organization on the filters page, a Message Distribution Summary graph is displayed.

The report provides links to view more detailed information:

•
Click an organization name to view the Organizational Traffic Daily Details report that shows the daily traffic trend for the date period you selected.
•
From the Organizational Traffic Daily Details report, click a date in the Date column to view the hourly details.
•
Date
•
Detail Level
•
Display Options
•
Date/Time Display
•
Organization
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