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NetVault 13.0.1 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Viewing client details

You can view all existing clients from the Manage Clients page. The page displays the client name, description, status, and product version. To view more information about a client, select the client, and click Manage.

To view client details:
1
In the Navigation pane, click Manage Clients.
On the Manage Clients page, you can view all NetVault Clients that are added to the server. The page also displays Virtual Clients.The page shows the following information about the machines:
•
Status: Displays the status icons, which indicate the type of client and whether the client is online or offline.
•
Client: Displays the NetVault name assigned to the client.
•
Version: Displays the NetVault version installed on the machine.
•
Description: Displays the client description.
The following table provides a brief description of the client icons.
 
Table 23. Client icons
Icon
Description

Client is up and running.

Client is online. It is in the process of being added, or the NetVault password for the client has changed since it was added.

Client is unavailable. The system is offline or the NetVault Service is not running.

Represents a Virtual Client that consists of a cluster of Clients. For more information about Virtual Clients, see Working with client clusters.

2
By default, the table is sorted by client name.
You can sort the table by one or more columns, as required. For more information, see Sorting records in NetVault WebUI.
To view the page size setting, sorting order in the table, export the records, or edit table settings, click the icons at the lower- right corner of the table. For more information, see Customizing tables in NetVault WebUI.
3
To quickly find entries containing specific field values or text, you can use the Search box at the upper-right corner of the table. The data in the table is filtered as you type the search text into the box. You can also include wildcards (“?” or “*”) in the search filter string.
4
In the NetVault Clients table, select the client that you want to view, and click Manage.
5
On the View Client page, you can view the following details:
•
Client Summary: The Client Summary area displays the following information: NetVault machine name, client description, NetVault version, machine ID, network name of the machine, IP address, release information, and OS.
•
Server Capabilities: To view the server license capabilities, click this link. You can view the license capabilities for clients, SmartClients, and various types of devices.
•
License Key Details: To view the license information for the server or client and any licensed plug-ins installed on the machine, click this link.
•
Installed Plug-ins: The Installed Plug-ins table displays the plug-ins installed on the selected client. The details include the plug-in name, version number, and installation date.
6
To perform a client-related task, click the corresponding button in the Operations pane. Alternatively, click a link in the Navigation pane to open a different page.

Setting client description

You can use the following procedure to set a description for a client. Client description can help you determine the location of the client or the role of the machine.

To set or change client description:
1
In the Navigation pane, click Manage Clients.
2
In the NetVault Clients table, select the applicable client, and click Manage.
3
On the View Client page, under the Client Summary area, you can view the client description.
To set or change the client description, click the Edit icon. In the Edit Description dialog box, type a descriptive text for the client.
4
Click Save to save the details and close the dialog box.

Installing plug-ins

NetVault offers a selection of add-on plug-ins that you can install on the server and client machines to protect application-specific data. You can install the plug-ins simultaneously on multiple machines by using the configuration wizard. Alternatively, you can install a plug-ins on a single client from the Manage Clients page.

The following sections describe the different procedures that you can use to install the NetVault plug‑ins:

•
Installing plug-ins using the push installation method
•
Installing plug-ins from the Manage Clients page

Role-based access to install plug-ins

 
Table 24. Role-based access for installing plug-ins
Installing Plug-ins
MSP administrator
Tenant administrator
Tenant user

Using push installation

X

 

 

From manage clients page

X

X

 

Installing plug-ins using the push installation method

On Windows-based and Linux-based machines, only the MSP administrator can use the push installation method to install the plug-ins on several machines at the same time. You can perform push installations from the NetVault WebUI.

Before you start the push installation procedure, verify that the following requirements are met:

•
Copy the packages to a shared location: Copy the client and plug-in packages to a shared location. Only CIFS shares are currently supported as package stores. The path must be accessible to the NetVault Server and all target machines where you want to install the packages.
Make sure that you use the original names of the installation packages. Renamed packages cannot be selected for push installations.
•
Configure a package store in NetVault: After copying the installation packages, configure the shared location details in NetVault. For more information, see Configuring a package store.
To install one or more plug-ins:
1
In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Install Software/Add Clients.
2
On the Machines to Be Added as Clients page, select Install Software.
3
In the Select Packages for Deployment window, select the installation packages that you want to use.
4
For NetVault plug-in packages, expand Select plug-in packages, and then select the appropriate “.npk” binary file that you want to use.
5
Click Apply.
* 
NOTE: Be sure to select the plug-in that corresponds to the operating system installed on the target machines. You can deploy to only one type of operating system at a time; for example, to all Windows target machines or to all Linux target machines.
6
On the Machines to Be Added as Clients page, next to Machines, click the add (+) drop-down list, and select a method for adding the deployment targets.
7
On the NetVault Machine Details tab, select the client that you want to add, and click OK.
8
To add more machines, repeat Step 6 and Step 7.
9
Before submitting the task, do the following:
•
Click Verify to ensure connectivity to the clients. If any errors are reported, click Edit, and modify the applicable installation parameters.
•
If you want to assign a user-defined task name, type the name in the Task Name box.
10
To submit the task, click Install Software/Add Clients.
You can monitor the progress and status of the task from the Deployment Task Status page. For more information, see Monitoring deployment tasks.
Installing plug-ins from the Manage Clients page

From the Manage Clients page, you can install a plug-in on a single client.

To install a plug-in from the Manage Clients page:
1
In the Navigation pane, click Manage Clients.
2
In the NetVault Clients table, select the client on which you want to install the plug-in, and click Manage.
3
At the lower-right corner of the Installed Plug-ins table, click the Install Plugin button ().
4
Click Choose Plug-in File, and in the browse window, navigate to the location of the “.npk” installation file for the plug-in (on the installation CD or the directory to which the file was downloaded from the website).
5
Select the platform-specific binary file for the plug-in, and click Install Plugin to begin installation.
After the plug-in is installed successfully, a message is displayed.
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