System Requirements

System Requirements

Before installing Foglight Infrastructure Utilities, ensure your system meets the following minimum hardware and software requirements:

NTLM Proxy Authentication with Java Runtime Environment version 7

To support NTLM authentication, the Java Runtime Environment (JRE) used by Foglight Agent Manager must be version 7 or later.

Foglight Agent Manager 5.8.0 and later include JRE 7. Foglight 5.7.1 includes Foglight Agent Manager 5.8.1.

Versions of Foglight Agent Manager earlier than 5.8.0 ship with JRE version 6. If you need to run Web Monitor on a version of Foglight Agent Manager earlier than 5.8.0, you must:

• Download Java Runtime Environment (JRE) version 7

  Note: After installing JRE, the JRE folder should be named JRE. Rename the folder to JRE if required.

• Set the java.vm parameter with the path to the JRE in the Foglight Agent Manager configuration file client.config
• Install the Web Monitor cartridge on an external Foglight Agent Manager
• Ensure the Web Monitor agents are run on a dedicated Foglight Agent Manager

  Note: Prior to version 5.7.0, Foglight Agent Manager does not support a user-specified Java Virtual Machine (JVM) for an embedded Foglight Agent Manager. Therefore, the Web Monitor cartridge must be installed on an external Foglight Agent Manager.

Foglight for PowerVM

Foglight® for PowerVM supports IBM® Power Systems™ servers based on POWER5, POWER6, POWER7, and POWER8 processors.

Back to Top

Troubleshooting

Troubleshooting

This section provides information about problems that you might encounter while monitoring your environment with Foglight Infrastructure Utilities:

• Troubleshooting Foglight Web Monitor
• Troubleshooting Foglight for PowerVM

Troubleshooting Foglight Web Monitor

Symptom:

You cannot delete stale transactions directly from the Performance Browser dashboard Quick View.

Resolution:

For information on how to remove stale transactions from the Performance Browser dashboard, see "Removing stale transactions from the Performance Browser dashboard" in the Foglight Infrastructure Utilities User and Reference Guide.

Troubleshooting Foglight for PowerVM

Symptom:

When Foglight Management Server is upgraded from version 5.7.5.x to 5.7.5.3, the server reports the error "Object being merged of type PowerVMVirtualManager has incomplete identity: PowerVMVirtualManager.host". The PowerVMVirtualManager and PowerVMVirtualCenter are not submitted successfully, and the UI does not display the data for the HMC domain.

Resolution:

Use the following commands to edit the PowerVMVirtualManager:

def topSrv = server.TopologyService;

def type = topSrv.getType("PowerVMVirtualManager");

tmp = topSrv.beginUpdate(type);

tmp.removeProperty("host");

topSrv.endUpdate(tmp);

Back to Top

Product Licensing

Product Licensing

Foglight includes a licensing capability that restricts access to those features that are defined in the license. All Management Server installations require a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and Foglight for Infrastructure), others may require an additional license. Foglight Infrastructure Utilities are covered by the base Foglight license.

1. On the navigation panel, under Dashboards, click Administration > Setup > Manage Licenses.
2. Click Install.
3. In the Install License dialog box, click Browse.
4. In the file browser that appears, specify the location of the license file.
5. In the Install License dialog box, click Install License.

Back to Top

Getting Started with Foglight Infrastructure Utilities

Getting Started with Foglight Infrastructure Utilities

Contents of the Release Package

The Foglight Infrastructure Utilities release package contains the following:

1. Cartridge files:
   • Foglight Web Monitor: WebMonitor-5_9_7.car
   • Foglight Net Monitor: NetMonitor-5_9_7.car
   Note: Foglight for PowerVM and Foglight Log Monitor are included in the Foglight for Infrastructure cartridge file (Infrastructure-5_9_7.car). For more information, see the Foglight for Infrastructure Release Notes and Foglight for Infrastructure User and Reference Guide.
2. Product Documentation, including:
   • Foglight Infrastructure Utilities Release Notes (this document, in HTML format)
   • Foglight Infrastructure Utilities User and Reference Guide (PDF and online help)
     Note: For more information about Foglight for PowerVM, see the Foglight for PowerVM User Guide.

Installation Instructions

Installation Instructions for Foglight Web Monitor and Foglight Net Monitor

To install Foglight Web Monitor and Foglight Net Monitor:

1. Log in to the Foglight browser interface.
2. Navigate to the Cartridge Inventory dashboard, and install the following cartridge files.

   	Installing this file:	Adds these cartridges to Cartridge Inventory:
   Foglight Web Monitor	WebMonitor-5_9_7.car	WebMonitor 5.9.7
   		WebMonitorAgent 5.9.7
   		WebMonitor-UI 5.9.7
   		EndUserModels 5.9.8
   Foglight Net Monitor	NetMonitor-5_9_7.car	NetMonitor 5.9.7
   		NetMonitor Agent 5.9.7
   		NetMonitor-UI 5.9.7

   For more information about this step, see the Foglight Administration and Configuration Help.

3. Navigate to the Agent Status or Agent Hosts dashboard, and deploy the following agent package files to desired hosts:

   	Deploy this file:
   Foglight Web Monitor	WebMonitorAgent.gar
   Foglight Net Monitor	NetMonitorAgent.gar

   For more information about this step, see the Foglight Administration and Configuration Help.

4. Configure monitoring agents.
   • On the Agent Status dashboard, create WebMonitor and NetMonitor agent instances, set Data Collection Scheduler intervals, activate agents, and start or stop data collection.
     For more information about this step, see the Foglight Infrastructure Utilities User and Reference Guide and the Foglight Administration and Configuration Help.
     Note: With the exception of “Force TLSv1” and “Data Collection Scheduler” agent properties, you must NOT change any properties through the Agent Status dashboard, unless instructed by Quest Support. You must use Web Monitor's Transaction Management dashboard and Net Monitor's Devices Management dashboard to change agent properties.

Installation Instructions for Foglight for PowerVM

Foglight for PowerVM 5.9.7 is packaged in the Foglight for Infrastructure cartridge (Infrastructure-5_9_7.car).

To install Foglight for PowerVM:

1. Log in to the Foglight browser interface.
2. Use the Administration > Cartridges > Cartridge Inventory dashboard to install the Infrastructure-5_9_7.car cartridge. For full installation instructions, refer to the topic "Installing Foglight Cartridges" in the Foglight Administration and Configuration Help.

   Note: Foglight for Infrastructure is order-dependent. Therefore, the Agent Manager must be updated on the Management Server prior to installing Foglight for Infrastructure. 

   Product:	Installing this file:	Adds these cartridges to Cartridge Inventory:
   Foglight for Infrastructure	Infrastructure-5_9_7.car	HostAgents 5.9.7 Infrastructure 5.9.7 Infrastructure-IntelliProfile 5.9.7 Infrastructure-PowerVMAddons 5.9.7
   Caution: If Foglight for Infrastructure is already installed on the Management Server, there is no need to re-install it. Check Cartridge Inventory to see if this file is already installed. For complete information about Foglight for Infrastructure, see Foglight for Infrastructure User and Reference Guide.

Additional Resources

Additional information is available from the following:

• Online product documentation (https://support.quest.com/technical-documents#F)
• Foglight Community https://www.quest.com/community/products/foglight/

Globalization

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.

This release has the following known capabilities or limitations: The cartridge is enabled for Global Operations, but not localized to any particular locale.

Back to Top