You can load the agent system tray icon using one of the following methods:
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Click Advanced Options on the Deployment page to launch the Advanced Deployment Options dialog. From this dialog, select the Yes option for the Launch ServiceStatusTray on startup setting. |
NOTE: By default, the Do not change option is selected which indicates that you want to use the current setting for the agent system tray icon. That is, if you already have it set to launch on startup it will continue to operate that way. Similarly, it will not launch on startup if this is a clean install and you have not previously set it up to do so. |
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Agent Information - displays the status, version number, the coordinator installation name to which the agent is connected, and the agent’s database size |
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Events - displays audit event activity |
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Coordinator Connection - displays information regarding the connection between the agent and the coordinators |
This dialog contains the following status information:
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By default, the agent activity on all servers for the past month, excluding uninstalled agents, is displayed. Use the controls at the top of this pane to specify the type of agented objects to be included as well as the date range. |
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Agent Status | <domain> |
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By default, this pane will only include active and inactive (installed) agents in the pie chart. You can however, select the Show Uninstalled Agents check box to include agents that are set as ‘uninstalled’ in the pie chart. |
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Open the Agent Statistics page and click Refresh to retrieve updated information. |
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Click Show Uninstalled Agents to include uninstalled agents. Click Hide Uninstalled Agents to exclude uninstalled agents from the display. |
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Right-click the system tray icon and select Agent Status. |
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Click OK. |
NOTE: You can use the Action | Agent Notifications menu command to hide (or display) the desktop notifications that are displayed when these processes are performed. |
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Select the agent to stop and click Stop Agent. |
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An information message is displayed, click OK to stop the agent. |
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If you so choose, click Set Agent Uninstalled to flag the selected agent as ‘Uninstalled’. |
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Click Show Uninstalled Agents to include uninstalled agents in the Agent Statistics list. Click Hide Uninstalled Agents to exclude uninstalled agents from the display. |
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On the confirmation dialog, click Yes to stop the agent service. |
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Select a previously stopped agent and click Start Agent. |
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