Run this query against the Oracle Ebiz instance that is having a problem. Make sure to replace the following query with the correct context_name.
select EXTRACTVALUE(XMLType(TEXT),'//file_edition_name'), EXTRACTVALUE(XMLType(TEXT),'//APPL_TOP[@oa_var="s_at_adconfig"]'), EXTRACTVALUE(XMLType(TEXT),'//ORACLE_HOME[@oa_var="s_tools_oh"]'), EXTRACTVALUE(XMLType(TEXT),'//TWO_TASK[@oa_var="s_tools_twotask"]'), EXTRACTVALUE(XMLType(TEXT),'//APPLFENV'), path, EXTRACTVALUE(XMLType(TEXT),'//APPLTMP'), EXTRACTVALUE(XMLType(TEXT),'//APPLREP'), EXTRACTVALUE(XMLType(TEXT),'//LD_LIBRARY_PATH[@oa_var="s_tools_ldlib"]'), EXTRACTVALUE(XMLType(TEXT),'//NE_BASE[@oa_var="s_ne_base"]'), EXTRACTVALUE(XMLType(TEXT),'//patch_jdbc_connect_alias[@oa_var="s_apps_patch_alias"]'), EXTRACTVALUE(XMLType(TEXT),'//JAVA_TOP'), EXTRACTVALUE(XMLType(TEXT),'//oa_context_name[@oa_var="s_contextname"]'), EXTRACTVALUE(XMLType(TEXT),'//jdbc_url[@oa_var="s_apps_jdbc_connect_descriptor"]'), EXTRACTVALUE(XMLType(TEXT),'//patch_jdbc_url[@oa_var="s_apps_jdbc_patch_connect_descriptor"]') from FND_OAM_CONTEXT_FILES where NAME not in ('TEMPLATE','METADATA','config.txt') and CTX_TYPE='A' and (status is null or upper(status) in ('S','F')) and EXTRACTVALUE(XMLType(TEXT),'//oa_context_name[@oa_var="s_contextname"]') = ‘enter_context_name’
There should be two rows of data return. One for fs1 and one for fs2. If there is no row for fs2 then that's explain why Stat cannot go to both edition. In this case, user will need to have their DBA address the ebiz configurations.
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