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Titre
How to enable DEBUG mode in the Oracle Agent -
Description
Below are the steps on how to enable the Oracle Agent in debug mode for troubleshooting purposes. -
Cause
This is applicable from Stat 6.3 HF-i (6.3.0.949) and Stat 6.2 Hf-m (6.2.0.650) and forward. -
Résolution
1. Shut down the Oracle Agent(s).2. Go to the STAT_HOME/conf location, and open the ENV.xml for the instance(s).2.1. In the Loggers section, update the line as below:
3. Start up the Oracle Agent(s).4. In Stat, go to Tools | Stat Oracle Agent Status | Select the Oracle agent and make sure the 'Agent Log Level' column is set to debug.5. Replicate the issue.7. Extract the Oracle Agent.log from the PATH given in the log-path property name parameter in the .xml for the instance(s.).8. Upload it in the Service Request cloud attachments. -
Informations supplémentaires
Please refer to the Knowledge Base article: How to apply the HF-i in the Oracle Agent. (338636) for more information.