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Titre
All the tasks on closed csr should not appear in My Tasks regardless user completed or not. -
Description
When the CSR is closed, there is a pop-up that says warning. We can close the CSR, but there are still tasks that show open. -
Résolution
1. Go to My Tasks tab | right click to Filter Data
2. Enter closed_status_flag = 'N' in the specify filter query
3. Make sure to check off the save for future session use in order to retain the filter.