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Titre
QoreStor Repository Service is crashing repeatedly in Maintenance Mode. Please call Quest Support. -
Description
1st Server Message: 'QoreStore repository terminated with unexpected error'.
2nd Server Message: 'QoreStor service crashing repeatedly'. -
Cause
RAM memory is undersized.
32 GB is recommended for deployments with Cloud Tier or QoreStor versions 7.2 and newer. -
Résolution
Note: This procedure will bring the service into a operational state but needs to be re-run after the RAM has been upgraded too.
To check the used space (/qorestor was full):- df -h
to remove the crash files:- ls -lh /qorestor/ocaroot/cores | head -n2
- cd /qorestor/ocaroot/cores
- mv core.ocafsd.12345.1234 save.core.ocafsd.12345.1234 (the file will have different numbers, adjust the command to rename the file)
- rm -f /qorestor/ocaroot/cores/core*
To stop and start the qorestor service (Do not simply restart, the new free space will not be recognized until the service is stopped and started separately):- cd /opt/qorestor/bin/
- systemctl stop ocards
- systemctl status ocards
- systemctl start ocards