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Titre
Windows Firewall Exception Rules For SmartDisk Version 10.x.x -
Description
This article shows how to set exceptions in the windows firewall necessary for SmartDisk to operate.If the firewall is enabled and you do not set the necessary exceptions for SmartDisk, you may see the following problems.-Not able to backup a client.This applies to:Windows 7 all versions.Windows 8 all versions.WIndows server 2008\2008R2Windows server 2012\2012R2 -
Résolution
1. To see if the firewall is enabled, use the following command.netsh firewall show stateExampleC:\>netsh firewall show stateFirewall status:-------------------------------------------------------------------Profile = DomainOperational mode = EnableException mode = EnableMulticast/broadcast response mode = EnableNotification mode = EnableGroup policy version = Windows FirewallRemote admin mode = DisableIf Operational mode = Enable, then Windows firewall is onIf Operational mode = Disable, then Windows firewall is offIf Exception mode = Enable, then Windows firewall will allow exceptions.If Exception mode = Disable, then Windows firewall will not allow exceptions. In this mode you will be able to add the exceptions SmartDisk needs to run.To set the exceptions in the Windows firewall you will need to run the script attached to this solution on the Smartdisk server. Sometimes Smartdisk is installed in the same server than NetVault, in that case you might need to create additional rules for the Windows firewall, please also look these articles to learn how:NetVault 11.X.X - https://support.quest.com/netvault-backup/kb/193843NetVault 10.X.X - https://support.quest.com/netvault-backup/kb/146029