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Titre
Merge license files when adding new users. -
Description
Licenses are reflected improperly in QMM console. New license count show, that it replaced the previous amount with the one in ASC file instead of adding to it.
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Cause
License files were not merged to reflect the cumulative number of licenses purchased. -
Résolution
ASC file licensing model does not support adding licenses cumulatively using multiple license files. License files have to be merged to reflect the total number of users a customer has for the same project migration.
Merging of license files can be performed by the licensing department. They can be reached at license@quest.com.
If this is an emergency, please notify your Support engineer so Support can create a high-priority license ticket on your behalf.