When Remotely installing the Agent onto a DC, you get the following error -- Error 1718:There are no Bindings
If you attempt to manually install the Agent on the DC, you may see:
"Service Quest Backup Agent (ErdAgent) failed to Start. Verify that you have sufficient privileges to start system Services".
The Windows Event log may show the following error:
"The Quest Backup Agent service terminated with the following error: There are no binding"
By default, the Backup Agent users port 3843. If you have specified a different port number when manually installing, confirm that port 3843 is not being used by some other application or process on the DC. If you are specified a different port, ensure that port is also not already in use.
This issue can also occur if antivirus software is interfering with or preventing the installation of the RMAD backup agent. Try to disable it on the DC (be aware that in most cases a server reboot is required as just disabling the service is not enough since security software still protects in deeper layers of the OS) and see if the issue persists. If not, please apply the appropriate exclusions:
https://support.quest.com/kb/4369353
© 2024 Quest Software Inc. ALL RIGHTS RESERVED. Conditions d’utilisation Confidentialité Cookie Preference Center