"Unable to use the credentials that were configured in the plug-in'' error message for Plug-in for SQL Server (4043759)

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Titre

"Unable to use the credentials that were configured in the plug-in'' error message for Plug-in for SQL Server
Description

The plug-in for SQL Server on the backup job Selection Set screen can be successfully expanded to display each database; however, backup job fails with the following warning message:

Unable to use the credentials that were configured in the plug-in.
Cause
This issue occurs when the password of the "Administrator user" specified in Instance Configure dialog box of the Plug-in for SQL Server settings has been changed.

The process of displaying a tree on the Selection set screen and the one of executing backup are different as detailed below. Since nvcoreplg is started by the local "SYSTEM" user, it is not affected by the password change of the administrator user.
- Process of displaying Plug-in for SQL Server tree on the backup screen.
nvcoreplg | Process execution user: SYSTEM (default).
- Backup and restore execution process.
nvsqlserver | Process execution user: User specified in Plug-in for SQL Server settings
Résolution

Change the Administrator user password specified in the Plug-in for SQL Server settings to the updated password:

1. After expanding the Plug-in for SQL Server, press All Instances.

2. Then, select "Configure".

3. Update the credentials of the Administrator user.