Chat now with support
Chat with Support

NOTICE! We are upgrading our support telephone services, implementing Genesys, starting the week of May 19, 2025

Active Roles - Knowledge Base

Filter Your Results

Category

Product Version

Topic

Subtopic

Filter Search Results

Search Knowledge Base by keyword

(Choose different product)



DateRelevanceViews Displaying 1-25 of 10380
General logging process for Active Roles (4338946)

When working with Support or when investigating issues, it may be necessary to gather logging from certain components in order to diagnose a root cause. ... Please review the below solutions for instructions on gathering these logs.

Product(s): Active Roles
Last Updated On: 1/10/2024
2 rating | 5206 views
Knowledge Article
Active Roles Licensing (4221522)

Active Roles Licensing ... The following article explains Active Roles Licensing:

Product(s): Active Roles
Last Updated On: 11/25/2024
3 rating | 2034 views
FAQ
Is Windows 10 supported? (4314961)

Active Roles 7.0 supports Windows 10 for the Active Roles Console (MMC).

Product(s): Active Roles
Last Updated On: 5/7/2023
4 rating | 1367 views
FAQ
How do you start, stop or restart the Administration service? (4306568)

You can start, stop or restart the Administration Service by clicking the Start, Stop or Restart button at the top of the Administration Service page in the Configuration Center main window.

Product(s): Active Roles
Last Updated On: 5/7/2023
1 rating | 1641 views
FAQ
How can you change service account details, such as updating the password? (4290711)

From the Administration Service page in the Configuration Center main window, click Change in the Service account area. ... In the wizard that appears, supply the logon name and password of the domain user account in which you want the Administration Service to run.

Product(s): Active Roles
Last Updated On: 5/7/2023
1 rating | 1495 views
FAQ
How do you change the Active Roles database? (4295050)

In the wizard that appears, specify the SQL Server instance and the database you want the Administration Service to use, and choose the database connection authentication mode (Windows authentication or SQL Server login).

Product(s): Active Roles
Last Updated On: 5/7/2023
NA rating | 1384 views
FAQ
How do you import Management History data? (4315826)

Please refer to feature guide for details.

Product(s): Active Roles
Last Updated On: 5/7/2023
1 rating | 1224 views
FAQ
How can you check the status of the Administration service? (4217075)

On the Administration Service page in the Configuration Center main window, you can view the state of the Administration Service. ... Please refer to the Feature Guide for further details.

Product(s): Active Roles
Last Updated On: 5/7/2023
NA rating | 1110 views
FAQ
How can you import configuration data? (4302552)

Please refer to feature guide for details.

Product(s): Active Roles
Last Updated On: 5/7/2023
NA rating | 1089 views
FAQ
How can you change which group has Active Roles admin rights? (4297932)

In the wizard that appears, specify the group that you want to have the Active Roles Admin rights.

Product(s): Active Roles
Last Updated On: 5/7/2023
1 rating | 1781 views
FAQ
Which Version of TLS is Supported by the Active Roles Web Interface (4319325)

Which version of TLS (Transport Layer Security) is supported by the Active Roles Web Interface? <p>Active Roles 7.2.x and later versions support TLS 1.2</p> ... <p><strong>Note:</strong> Disabling TLS in an environment has no impact on Active Roles. There may be other dependencies in your environment that may require updating when upgrading the version, or when disabling this protocol.</p>

Product(s): Active Roles
Last Updated On: 3/27/2025
NA rating | 1795 views
Knowledge Article
A change in functionality noted with delegated Move operations after upgrading to Active Roles 8.2.x (4376932)

After upgrading to Active Roles 8.2.x, delegated Active Roles Users are now encountering error when attempting to move objects into or out of containers where in previous versions, the delegated permissions were sufficient.

Product(s): Active Roles
Last Updated On: 3/26/2025
NA rating | 535 views
Knowledge Article
How does the Change History work in Active Roles? (4336407)

Operations made on native Active Directory by native Active Directory clients such as Active Directory Users and Computers or Active Directory PowerShell will not be recorded in Active Roles Change History.

Product(s): Active Roles
Last Updated On: 3/25/2025
NA rating | 1938 views
Knowledge Article
How does Active Roles handle the LAPS ms-Mcs-AdmPwd attribute? (4336879)

How will Active Roles handle the ms-Mcs-AdmPwd attribute which is present after implementing LAPS? ... In Windows, the LAPS attributes are marked as confidential attributes in the Active Directory schema.

Product(s): Active Roles
Last Updated On: 3/24/2025
3 rating | 4119 views
Knowledge Article
Azure Communication Port and URLs (4272035)

This article clarifies what communication port and URLs’ access is required by AR. ... <p>Port 443 needs to be opened on the firewall as well as the following ports:</p> ... <p> </p> ... <p><a href="https://support.oneidentity.com/kb/30256/communication-ports-for-active-roles" target="_blank">https://support.oneidentity.com/kb/30256/communication-ports-for-active-roles</a></p>

Product(s): Active Roles
Last Updated On: 3/20/2025
NA rating | 1433 views
Knowledge Article
Grouptype property showing as "default" instead of "security" (4378828)

When running a query on Active Roles Management Shell to retrieve a group type, for example: ... The results for groupType return "Default" for a security group type. ... Active Roles Management Shell should return security as a result.

Product(s): Active Roles
Last Updated On: 3/20/2025
NA rating
Knowledge Article
Active Roles Logging (4216506)

This article explains how to enable the Active Roles Administration service log and where the log is located. ... It should only be enabled during troubleshooting scenarios as the logs may grow quite large in a very short period of time.</p>

Product(s): Active Roles
Last Updated On: 3/20/2025
NA rating | 2660 views
Knowledge Article
Inplace upgrade with multiple instances connected to the same DB is not supported (4377003)

When running an inplace upgrade with 2 or more Active Roles instances, first Active Roles instance upgrades and creates Configuration and Management History DBs succesfully. ... When upgrading the next Active Roles server the following error appears:<br><br><strong>&quot;Verification failed:<br><br>- The destination Configuration database already exists on the server.

Product(s): Active Roles
Last Updated On: 3/20/2025
NA rating | 346 views
Knowledge Article
The Change History timestamp is UTC and not local time (4334352)

The Active Roles Change History and Activity Reports shows entries in UTC format and not showing local time.

Product(s): Active Roles
Last Updated On: 3/19/2025
1 rating | 1414 views
Knowledge Article
Does Active Roles support LAPS version 2? (4373338)

STATUS ... Enhancement Request 433324 has been logged to support LAPS version 2, and will be considered in a future release of Active Roles.

Product(s): Active Roles
Last Updated On: 3/18/2025
4 rating | 2284 views
Knowledge Article
Change History is logging the activity changed in the Dynamic Group for all the users (4372052)

Change History is logging the activity changed in the Dynamic Group for all the users even if the users are not members of the group changed. ... The following <strong>Defect ID#: 421340</strong>, has been submitted to remove this behavior of logging Change History for Dynamic Groups of which the user is not a member.

Product(s): Active Roles
Last Updated On: 3/13/2025
NA rating | 638 views
Knowledge Article
Active Roles wipes down attributes in Azure after the group becomes hybrid (4378736)

Active Roles wipes down attributes in Azure such as MailEnabled and ProxyAddresses after the group becomes a hybrid by BackSync. ... If there is a mismatch in attribute values between AD On-Premises and Azure, as soon as the group becomes hybrid Active Roles will preserve and replicate the attributes from Active Directory.

Product(s): Active Roles
Last Updated On: 3/12/2025
NA rating
Knowledge Article
STS configured in multiple ARS not working (4378715)

There is a requirement to implement multiple Active Roles Admin service hosts in a standalone configuration. ... The first ARS Admin host STS has been successfully configured and works as expected, however the other ARS Admin service hosts ARS WI do not appear correctly configured, when trying to configure ARS WI to STS in a second ARS instance, in the page with the RSTS Proxy and port-number, the following error appears:

Product(s): Active Roles
Last Updated On: 3/12/2025
NA rating | 73 views
Knowledge Article
HOW TO: Remove objects counted towards the Managed Objects total in Active Roles Licensing (4223966)

There may be a requirement to reduce the overall licensed user account total in an Active Roles environment. ... This will prevent using licenses when these objects are not in use and will prevent exceeding the total Managed Objects total.

Product(s): Active Roles
Last Updated On: 3/12/2025
NA rating | 1798 views
Knowledge Article
Error: AADSTS7000222: The provided client secret keys are expired. (4292344)

Log in to the Azure portal at portal.azure.com ... Navigate to Azure Active Directory | App Registrations | Click on your App under Display name (Example: ActiveRoles_AutocreatedAzureBackSyncApp_V2) | Certificates & secrets.

Product(s): Active Roles
Last Updated On: 3/11/2025
1 rating | 9471 views
Knowledge Article
Search All Products
Recommended Content
Updating results
Self Service Tools
Knowledge Base
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
Featured Content
Communication Ports for ARS
How to utilize real time RSS feeds to stay updated on One Identity products
Contact Us
Technical Support
View All