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On Demand Global Settings Current - Security Guide

About On Demand Shared Services

About On Demand
Shared Services

Managing information system security is a priority for every organization. In fact, the level of security provided by software vendors has become a differentiating factor for IT purchase decisions. Quest strives to meet standards designed to provide its customers with their desired level of security as it relates to privacy, confidentiality, integrity and availability.

This document describes the security features of Quest On Demand core services such as the On Demand Notification Service and other shared services. This includes access control, protection of customer data, secure network communication, and cryptographic standards.

About On Demand Core

On Demand Core is a cloud-based service that provides core services to other Quest Software as a Service (SaaS) product solutions.

The core services provided are as follows:

•
Uniform user interface experience
•
Direct Microsoft Entra ID Identity Management integration for secure and seamless authentication
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Authorizing access to Microsoft Entra ID tenant (admin consent)
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Common auditing and logging
•
Notifications to other Quest SaaS products about key events
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Subscription management (records of purchases)
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Role Based Access Control where each role has a specific set of permissions that determines tasks a user can perform
•
Connectivity to on-premises Active Directory domains in hybrid environments to perform management activities
•
Common storage services allowing storage and fast ad-hoc searching of big data in the form of activity data or snapshot data collected from integrated On Demand services
•
Services for providing alerting on changes to data stored with common storage services

The majority of these services are delivered through Microsoft Azure cloud services. The exception being the user interface, which is delivered using Amazon Web Services CDN network.

 

Architecture Overview

The following schema shows the key shared components of the On Demand configuration.

* 
NOTE: Azure Active Directory is now Microsoft Entra ID.

 

Authentication and Consents

Authentication is required when you log on to On Demand. Authorization is the consent required to create and access an On Demand organization.

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